Healthcare Quality in Focus: Basic Quality Improvement Tools for Public Health
Quality improvement (QI) in public health needs a deliberate and defined process, such as the Plan-Do-Check-Act (PDCA) cycle. Ongoing efforts like this need to achieve measurable improvements in the efficiency, effectiveness, quality, outcomes, or performance of services or processes. Additionally, public health providers need solutions that work for those seeking services and those providing services.
The ultimate goal is a positive impact on the community’s health. These QI efforts can seek "incremental” improvement over time or “breakthrough" improvement all at once.
One major factor in implementing QI techniques in public health departments is the governmental nature of public health that has special considerations not typically found in organizations implementing a QI program.
ASQ and the Public Health Foundation are collaborating to provide quality improvement tools to help public health.
- Develop new ways to solve complex problems.
- Get the most value from our public health systems.
- Show measurable results for what public health providers do.
- Effectively address budget and accountability pressures.
Download this webinar to see how the Orange County Health Department used the Plan-Do-Check-Act improvement process to meet a public health challenge.
| WEB-BASED |
#WH63009  |
| Length: 60 minutes |
| CEUs and ASQ RUs: None |
Instructor
Grace L. Duffy
