Mapping and Measuring a Culture of Continuous Improvement in Healthcare Delivery — What is True North?

The key to lean transformation is to embed continuous improvement into the fabric of your organization and making it part of the "DNA" of your entire workforce. Toyota coined the term "True North Metrics" that focus on four key metric areas. Is it possible to measure if your organization is headed in the right direction? Yes! Join us to learn how and learn of the special importance of engaging each and every person in your organization to align with True North.

WEB-BASED

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Length: 60 minutes

CEUs and ASQ RUs: None

Seminar Fee: FREE

Presenter
John Touissant, MD; Theda Care