Journey to Excellence: Leadership

Three leaders from 2008 Baldrige Award receiving hospital share their perspectives and learning about the Baldrige Award process. Each presenter shares their personal experiences while highlighting a specific key role in the process. Register Now and get answers to these questions:

• Why explore Baldrige?
• How can you address the challenges facing healthcare today?
• How did Poudre Valley Health System transform itself from a challenged community hospital to a high-performing health system – nationally recognized for innovation and results?
• What are recognizable stages and common pitfalls in the journey to excellence using the Baldrige Award framework?
• What are the Five Fundamental Practices of the LASER Model? 
• How can you make the journey effective and efficient?

This webinar is part of a series featuring information on how nine healthcare organizations used the Baldrige Award framework, criteria, and process to drive organizational transformation. It is based on the book Journey to Excellence: How Baldrige Health Care Leaders Succeed.

WEB-BASED

Please check back for the archived version of this webinar. Please Contact ASQ for more information.

Length: 90 minutes

Price: FREE

CEUs and ASQ RUs: None

Presenters:  
Kate Goonan, MD, Executive Director, MGH Center for Performance Excellence
Joe Muzikowski, Senior Consultant, MGH Center for Performance Excellence
Rulon Stacey, President and CEO, Poudre Valley Health System
Priscilla Nuwash, Director, Process Improvement, Poudre Valley Health System
William Neff, MD, Chief Medical Officer, Poudre Valley Health System