Healthcare Quality in Focus: Quality Management System (ISO 9001 Based) for Healthcare
Today’s quality management guidelines are much more “healthcare” friendly than earlier versions. They have led to many success stories in healthcare.
Achieving certification to an ISO standard (such as ISO 9001) is a challenging process for any organizations. This webinar shows how to get the most value from implementing a quality management system in healthcare. It highlights the story of American Legion Hospital in Crowley, LA.
ISO 9001 and related processes offer the healthcare industry an organization-wide quality policy, vision, goals, and use of tools like benchmarking. The standards pay attention to features that impact patients, and also payers, regulators, suppliers, and staff. They provide procedural consistency, administrative efficiency, lower operating costs, and greater staff satisfaction.
Presenter
M.M. "Mickey" Christensen, MSME, P.E.
