| May 2008 |
| |
12-16 |
Certified Quality Engineer Exam Preparation Course |
| |
|
Introduction to Quality Engineering |
| |
|
Six Sigma Black Belt (Session 4 of 4) |
| |
|
Six Sigma Black Belt (Session 3 of 4) |
| |
|
Six Sigma Black Belt (Session 1 of 4) |
| |
|
Six Sigma Green Belt (Session 1 of 2) |
| |
13 |
Transitioning to ISO 13485:2003 Overview — Virtual Course |
| |
14 |
Failure Modes and Effects Analysis — Process — Virtual Course |
| |
15 |
Measuring and Managing Customer Satisfaction and Loyalty — Two Day Virtual Course (Day 1 of 2) |
| |
|
Failure Modes and Effects Analysis — Design — Virtual Course |
| |
16 |
Defining & Achieving the ROI of Quality in Service — Virtual Course |
| |
19 |
Quality Fundamentals for Service — Virtual Course |
| |
19-20 |
16 Hour ISO 9001-2000 Lead Auditor Training (RABQSA Certified) |
| |
|
After the Audit: Continual Improvement from the Audit Process |
| |
19-21 |
Root Cause Analysis |
| |
|
Software Requirement Engineering |
| |
19-23 |
Black Belt/Quality Engineering Statistics |
| |
|
Design for Six Sigma |
| |
|
Introduction to Quality Engineering |
| |
|
Introduction to Quality Management — Revised |
| |
|
ISO 9001:2000 Lead Auditor Training (RABQSA Certified) |
| |
|
Reliability Engineering |
| |
|
Software Quality Engineering |
| |
20 |
ISO 13485:2003 Incorporating Key Requirements as a Quality Management System — Virtual Course |
| |
21-23 |
Design of Experiments |
| |
|
Implementing Statistical Process Control |
| |
22 |
Measuring and Managing Customer Satisfaction and Loyalty — Two Day Virtual Course (Day 2 of 2) |
| |
29 |
Service Excellence Through Quality Practices — Virtual Course (Day 1 of 2) |
| Back to top |
| June 2008 |
| |
2 |
Corrective Action |
| |
|
Defining & Achieving the ROI of Quality in Service — Virtual Course |
| |
2-3 |
ISO 9001:2000 Lead Auditor Training — Blended Format (RABQSA Certified) |
| |
|
Lean Enterprise |
| |
|
Quality Audits for Improved Performance |
| |
|
16 Hour ISO 9001:2000 Lead Auditor Training (RABQSA Certified) |
| |
2-4 |
ISO 9001:2000 Internal Auditor Training (RABQSA Certified) |
| |
2-5 |
Guide to Process Improvement and Change |
| |
2-6 |
Black Belt/Quality Engineering Statistics |
| |
|
Introduction to Quality Engineering |
| |
|
Introduction to Quality Management — Revised |
| |
|
ISO 9001:2000 Lead Auditor Training (RABQSA Certified) |
| |
3 |
Best Practices in Service Quality Measurement — Two Day Virtual Course (Day 1 of 2) |
| |
4 |
Lean Kaizen — A Simplified Approach to Process Improvements |
| |
|
Process-Based Auditing |
| |
|
Consultant’s Boot Camp — Virtual Course |
| |
4-6 |
Root Cause Analysis |
| |
|
Six Sigma Green Belt for Healthcare — Blended Format |
| |
5 |
Service Excellence Through Quality Practices — Virtual Course (Day 2 of 2) |
| |
5-6 |
Failure Mode and Effects Analysis: Design & Process |
| |
|
Cost of Quality: Finance for Continuous Improvement
(formerly Quality Cost Principles) |
| |
|
Systematic Problem Solving For Sustained Improvement with Quality Tools |
| |
9 |
Lean Six Sigma Black Belt for Healthcare – Blended Format (Start date, runs through October 22, 2008) |
| |
9-11 |
Root Cause Analysis |
| |
9-13 |
Introduction to Quality Management — Revised |
| |
10 |
Best Practices in Service Quality Measurement — Two Day Virtual Course (Day 2 of 2) |
| |
11-13 |
Implementing Statistical Process Control |
| |
16 |
Risk Management for Medical Device — Virtual Course |
| |
16-17 |
Measuring and Managing Customer Satisfaction and Loyalty |
| |
16-20 |
Black Belt/Quality Engineering Statistics |
| |
|
Six Sigma Black Belt (Session 4 of 4) |
| |
|
Six Sigma Black Belt (Session 2 of 4) |
| |
|
Six Sigma Green Belt (Session 2 of 2) |
| |
20 |
The Case for Quality: Taking it to Management — Virtual Course |
| |
25 |
Assessing the Needs of the Public — Virtual Course |
| |
26 |
ISO 22000:2005 Food Safety Management System Requirements — An Overview — Virtual Course |
| |
|
|
| |
|
|
| July 2008 |
| |
14 |
Six Sigma Executive |
| |
14-18 |
Facilitating Continuous Improvement in Education |
| |
|
Six Sigma Black Belt (Session 3 of 4) |
| |
|
Six Sigma Black Belt (Session 1 of 4) |
| |
|
Six Sigma Green Belt (Session 1 of 2) |
| |
15-18 |
Six Sigma Champion |
| Back to top |
| |
|
|
| August 2008 |
| |
11-15 |
Six Sigma Black Belt (Session 4 of 4) |
| |
|
Six Sigma Black Belt (Session 2 of 4) |
| |
|
Six Sigma Green Belt (Session 2 of 2) |
| |
18-19 |
ISO 9001:2000 Lead Auditor Training — Blended Format (RABQSA Certified) |
| |
|
Lean for Service |
| |
18-20 |
Root Cause Analysis |
| |
|
Customer-Supplier Partnerships: An Introduction |
| |
18-21 |
Guide to Process Improvement and Change |
| |
18-22 |
Auditor-Lead Auditor Training for ISO 13485 (RABQSA Certified) |
| |
|
ISO 9001:2000 Lead Auditor Training (RABQSA Certified) |
| |
|
Lead Auditor Training For AS9100 (RABQSA Certified) |
| |
|
Design for Six Sigma |
| |
|
Introduction to Quality Management — Revised |
| |
|
Software Quality Engineering |
| |
20-22 |
Implementing Statistical Process Control |
| |
|
Implementing & Auditing an ISO 9000:2000 Quality System |
| Back to top |
| |
|
|
| September 2008 |
| |
8-12 |
Introduction to Quality Management — Revised |
| |
15 |
Six Sigma Executive |
| |
15-16 |
Cost of Quality: Finance for Continuous Improvement
|
| |
|
Quality Audits for Improved Performance |
| |
15-17 |
ISO 9001:2000 Internal Auditor Training (RABQSA Certified) |
| |
|
Internal Auditor Training AS9100 |
| |
|
Skills for Success for the Management Representative |
| |
15-19 |
Six Sigma Black Belt (Session 3 of 4) |
| |
|
Six Sigma Black Belt (Session 1 of 4) |
| |
|
Six Sigma Green Belt (Session 1 of 2) |
| |
|
ISO 9001:2000 Lead Auditor Training (RABQSA Certified) |
| |
|
Black Belt/Quality Engineering Statistics |
| |
|
Introduction to Quality Engineering |
| |
|
Reliability Engineering |
| |
|
ISO 14000 Lead Auditor Training (RABQSA Certified) |
| |
16-19 |
Six Sigma Champion |
| |
17 |
Process-Based Auditing |
| |
17-19 |
Certified Manager of Quality/Organizational Excellence Refresher |
| |
|
Root Cause Analysis |
| |
18-19 |
Systematic Problem Solving for Sustained Improvements with Quality Tools |
| |
|
Failure Mode and Effects Analysis: Design & Process |
| |
24-26 |
Certified Manager of Quality/Organizational Excellence Refresher |
| |
29-30 |
Lean Enterprise |
| Back to top |
| |
|
|
| October 2008 |
| |
6-7 |
Using Control Charts to Interpret Healthcare Data |
| |
13-17 |
Six Sigma Black Belt (Session 4 of 4) |
| |
|
Six Sigma Black Belt (Session 2 of 4) |
| |
|
Six Sigma Green Belt (Session 2 of 2) |
| |
16-17 |
Systematic Problem Solving for Sustained Improvements with Quality Tools — Healthcare Applications |
| |
27-28 |
Lean Enterprise |
| |
|
16-Hour ISO 9001:2000 Lead Auditor Training (RABQSA Certified) |
| |
|
Lean for Service |
| |
|
Quality Audits for Improved Performance — Applications for Healthcare |
| |
27-29 |
ISO 9001:2000 Internal Auditor Training (RABQSA Certified) |
| |
|
Implementing Statistical Process Control |
| |
27-31 |
Auditor/Lead Auditor Training for ISO 13485 (RABQSA Certified) |
| |
|
Introduction to Quality Management — Revised |
| |
|
Black Belt/Quality Engineering Statistics |
| |
29 |
Lean Kaizen: A Simplified Approach to Process Improvements |
| |
29-31 |
Implementing and Auditing an ISO 9000:2000 Quality System |
| |
|
Root Cause Analysis |
| |
|
Design of Experiments |
| |
30-31 |
Strategic Quality Planning |
| Back to top |
| |
|
|
| November 2008 |
| |
3-4 |
ISO 9001:2000 Lead Auditor Training — Blended Format (RABQSA Certified) |
| |
|
Cost of Quality: Finance for Continuous Improvement |
| |
|
Quality Audits for Improved Performance |
| |
3-5 |
Root Cause Analysis |
| |
3-6 |
Guide to Process Improvement and Change |
| |
3-7 |
ISO 9001:2000 Lead Auditor Training (RABQSA Certified) |
| |
|
Certified Quality Engineer Exam Preparation Course |
| |
|
Reliability Engineering |
| |
|
Introduction to Quality Engineering |
| |
5 |
Process-Based Auditing |
| |
5-7 |
Internal Auditor Training for ISO 13485 |
| |
|
Certified Calibration Technician Refresher |
| |
6-7 |
Certified Quality Auditor Refresher Training |
| |
10 |
Six Sigma Executive |
| |
10-14 |
Six Sigma Black Belt (Session 3 of 4) |
| |
|
Six Sigma Black Belt (Session 1 of 4) |
| |
|
Six Sigma Green Belt (Session 1 of 2) |
| |
11-14 |
Six Sigma Champion |
| |
19-21 |
Implementing Statistical Process Control |
| Back to top |
| |
|
|
| December 2008 |
| |
15-16 |
Lean Enterprise |
| |
|
16-Hour ISO 9001:2000 Lead Auditor Training (RABQSA Certified) |
| |
|
Systematic Problem Solving for Sustained Improvements with Quality Tools |
| |
15-17 |
ISO 9001:2000 Internal Auditor Training (RABQSA Certified) |
| |
|
Skills for Success for the Management Representative |
| |
15-19 |
Six Sigma Black Belt (Session 4 of 4) |
| |
|
Six Sigma Black Belt (Session 2 of 4) |
| |
|
Six Sigma Green Belt (Session 2 of 2) |
| |
|
Auditor/Lead Auditor Training for ISO 13485 (RABQSA Certified) |
| |
|
ISO 9001:2000 Lead Auditor Training (RABQSA Certified) |
| |
|
Introduction to Quality Management — Revised |
| |
|
Black Belt/Quality Engineering Statistics |
| |
17 |
Lean Kaizen: A Simplified Approach to Process Improvements |
| |
17-19 |
Implementing Statistical Process Control |
| |
|
Implementing and Auditing an ISO 9000:2000 Quality Management System |
| |
|
Root Cause Analysis |
| |
18-19 |
Customer-Supplier Partnerships — An Introduction |
| |
|
Failure Mode and Effects Analysis — Design and Process |
| Back to top |
| |
|
|
| February 2009 |
| |
16-17 |
16-Hour ISO 9001:2000 Lead Auditor Training (RABQSA Certified) |
| |
|
Blended ISO 9001:2000 Lead Auditor Training (RABQSA Certified) |
| |
|
Quality Audits for Improved Performance |
| |
16-18 |
Internal Auditor Training for ISO 13485 (RABQSA Certified) |
| |
16-20 |
Black Belt/Quality Engineering Statistics |
| |
|
Introduction to Quality Engineering |
| |
|
Introduction to Quality Management |
| |
|
ISO 9001:2000 Lead Auditor Training (RABQSA Certified) |
| |
|
Reliability Engineering |
| |
|
Software Quality Engineering |
| |
18 |
Process Based Auditing |
| |
18-20 |
Certified Manager of Quality/Organizational Excellence Refresher |
| |
|
Implementing Statistical Process Control |
| |
|
Root Cause Analysis |
| |
19-20 |
Failure Modes and Effect Analysis – Design and Process |
| |
25-27 |
Certified Manager of Quality/Organizational Excellence Refresher |
| Back to top |
| |
|
|
| March 2009 |
| |
4-5 |
Cost of Quality – Finance for Continuous Improvement |
| |
|
Lean Enterprise |
| |
|
Lean for Service |
| |
|
Managing and Leading in a Six Sigma World |
| |
6 |
Lean Kaizen – A Simplified Approach to Process Improvement |
| |
16-17 |
ISO 9001:2000 Lead Auditor Training - Blended Format(RABQSA Certified) |
| |
|
Guide to Process Improvement and Change |
| |
16-18 |
Implementing and Auditing an ISO 900:2000 Quality Management System |
| |
|
Skills for Success for the Management Representative |
| |
16-19 |
Guide to Process Improvement and Change |
| |
16-20 |
Auditor/Lead Auditor Training for ISO 13485 (RABQSA Certified) |
| |
|
Design For Six Sigma |
| |
|
Introduction to Quality Engineering |
| |
|
Lead Auditor Training for AS9100 (RABQSA Certified) |
| |
18-20 |
Design of Experiments |
| |
|
ISO 9001:2000 Internal Auditor Training (RABQSA Certified) |
| |
|
Root Cause Analysis |
| |
|
Strategic Quality Planning |
| Back to top |
| |
|
|
| April 2009 |
| |
6-9 |
Guide to Process Improvement and Change |
| |
13-17 |
Certified Quality Engineer Exam Preparation Course |
| |
20-24 |
Introduction to Quality Engineering |
| |
27-29 |
Design of Experiments |
| Back to top |
| |
|
|
| May 2009 |
| |
4-5 |
ISO 9001:2000 Lead Auditor Training — Blended Format (RABQSA Certified) |
| |
|
Lean for Service |
| |
4-6 |
Internal Auditor Training for ISO 13485:2003 (RABQSA Certified) |
| |
4-8 |
Software Quality Engineering |
| |
|
Black Belt/Quality Engineering Statistics |
| |
|
Introduction to Quality Engineering |
| |
|
Reliability Engineering |
| |
|
ISO 9001:2000 Lead Auditor Training (RABQSA Certified) |
| |
|
Certified Quality Engineer Certification Exam Refresher |
| |
6-8 |
ISO 9001:2000 Internal Auditor Training (RABQSA Certified) |
| |
7-8 |
Failure Mode and Effects Analysis — Design and Process |
| |
|
Customer-Supplier Partnerships — An Introduction |
| |
|
Certified Quality Auditor Refresher Training |
| Back to top |
| |
|
|
| June 2009 |
| |
8-9 |
Improving Local Government Using Quality Principles |
| |
15-16 |
ISO 9001:200 Lead Auditor Training Blended Format (RABQSA Certified) |
| |
|
Cost of Quality – Finance for Continuous Improvement |
| |
|
Quality Audits for Improved Performance |
| |
15-18 |
Guide to Process Improvement and Change |
| |
15-19 |
Auditor/Lead Auditor Training for ISO 13485 (RABQSA Certified) |
| |
|
Introduction to Quality Engineering |
| |
|
Introduction to Quality Management |
| |
|
ISO 9001:200 Lead Auditor Training (RABQSA Certified) |
| |
17 |
Process Based Auditing |
| |
17-18 |
16-Hour ISO 9001:2000 Lead Auditor Training (RABQSA Certified) |
| |
17-19 |
Root Cause Analysis |
| |
18-19 |
Lean for Service |
| |
24-26 |
Vision and Strategies for Managing Government Services |
| Back to top |
| |
|
|
