Standards and Quality Management
In the United States, TAG 176 develops the U.S. positions on ISO/TC 176, which covers quality management and quality assurance.
Delegates selected by the TAG actively participate in all activities of ISO/TC 176, including the development of ISO standards in quality terminology, quality systems, and quality technology. Participation in TAG 176 provides an opportunity for representatives of all affected U.S. constituencies (industry, commerce, education, etc.) to influence the development of international quality standards, which have become a foundation of international trade.
The vision of ISO/TC 176 is that through worldwide acceptance and use, the ISO 9000 family of standards will provide an effective means for improving the performance of individual organizations. This in turn will make people and organizations more confident that goods and services will meet their expectations, thereby enhancing trade, global prosperity, and individual well-being.
If you’re interested in participating in TAG 176 or have additional questions, please e-mail The ASQ Standards Team, at standards@asq.org.
For more information on ISO TC 176, visit: http://www.tc176.org/
Books:
ISO edition; Second Explained, 9001:2000
The perfect companion to this popular standard, this book will help clarify the changes in presentation, terminology, format, and requirements to quality professionals in any industry.
This book is intended to provide a fundamental introduction to Cost of Quality concepts (often simply referred to as Quality Costs) for executives or those individuals new to quality concepts.
Continual Improvement Assessment Guide: Promoting and Sustaining Business Results
This pocket guide provides auditing techniques and guidelines as a structured systematic program for monitoring and promoting continual improvement. Use this guide to develop an assessment tool for your programs that will ensure there is quantifiable and sustainable improvement and identifiable opportunities.
Mapping Work Processes, Second Edition
This book offers a hands-on, step-by-step workbook of instructions on how to create flowcharts and document work processes.
Business Process Improvement Toolbox, Second Edition
This book presents an overall business process improvement model, which includes topics of understanding and modeling current business processes, using performance measurement in improvement work, creating a business process improvement roadmap, and organizing for improvement work.
Training:
ASQ’s extensive catalog of training topics covers all areas of quality. From novice to expert, public training to Web-based learning, we have the training you need.
ISO 9000:2000 Basics: What Employees Need to Know (DVD)
This video orientation program will give your company a training tool that will introduce ISO 9000:2000 to your line employees or to anyone who needs a basic understanding of the standard’s requirements.
Related standards:
This International Standard is addressed to top management. It provides guidelines for realizing financial and economic benefits through the effective application of eight quality management principles derived from ISO 9000:2005. The intent of this document is to provide top management with information to facilitate effective application of management principles and selection of methods and tools that enable the sustainable success of an organization. A self-assessment is included as a gap analysis and prioritization tool (see Annex A).
ISO 10006
ANSI/ISO/ASQ Q10006-2003: Quality management systems — Guidelines for quality management in projects
This International Standard provides guidance on quality management in projects. These guidelines are applicable to many types of projects, from small to very large, from simple to complex, from an individual project to part of a program or portfolio of projects. They are intended for personnel who have experience in managing projects and need to ensure that their organizations are applying the practices contained in the ISO 9000 family of standards, as well as those who have experience in quality management and are required to interact with project organizations.
ISO 10019
This International Standard aims to provide guidance on the factors to be taken into consideration when selecting a quality management system consultant. It can be used by organizations in the selection of a quality management system consultant who is able to meet their specific needs, expectations and objectives in the realization of quality management system. It can additionally be used by: (a) quality management system consultants as guidelines to quality management system consulting; and (b) consulting organizations for the selection of quality management system consultants.
Check out ASQ’s other standards and related publications.
