Quality Assurance Analyst
Job Tracking ID: 75022-47336
Location: Charleston, SC
Job Type: Full-Time/Regular
Blackbaud is the world’s leading provider of software and related services specifically tailored to meet the needs of nonprofit organizations. Publicly traded on NASDAQ under the symbol BLKB, Blackbaud is a successful, growing company with more than 25 years of experience and annual revenue in excess of $192 million. The company, led by chief executive officer (and former Microsoft executive) Marc Chardon, offers an integrated suite of nonprofit management applications built with Microsoft technology and delivered by our professional services team. Headquartered in Charleston, SC, Blackbaud has a team of more than 1,400 talented employees across its three global locations in positions ranging from product development, consulting, sales, and marketing to customer support, human resources, and finance.
This energetic and passionate person will be involved in creating and executing test strategies against Blackbaud’s prospect research solutions. They will work closely with Business Systems Analysts and Software Engineers to establish test goals, test plans and identify critical scenarios based on the development requirements and critical client scenarios. Working in the Products group at Blackbaud you will be part of the Quality Assurance team responsible for evaluating and testing software components that make up the world’s leading non-profit software.
Responsibilities and Duties
- Participate in design reviews of use cases with business systems analysts, interaction designers and software engineers
- Test design deliverables with rigorous analysis of design artifacts and cognitive walkthroughs on system components
- Develop and execute test cases
- Test product features against requirements
- Perform black-box and exploratory testing on new and existing product features
- Understand user behavior and incorporate into scenario based testing
- Supplement manual testing with the latest in automation technologies
- Work with the team lead to establish testing strategy and manage execution based on assigned priority
- Evaluate and suggest improvements to the software development process
- Work closely with the software designers and engineers to ensure successful, high quality releases
Knowledge, Skills, and Abilities
- 4 year degree or comparable work experience in Quality Assurance or Software Support
- 2 to 5 years experience with testing software
- Strong logical & problem solving skills
- Superior and proven attention to detail
- Excellent verbal and written communication skills
- Ability to learn quickly and work in a fast moving environment with quick turn around objectives
- Must have excellent teamwork and independent decision making skills
- Must have experience in testing or supporting Microsoft technology products
- Working or advanced knowledge of one of Blackbaud’s products a plus
- .NET Experience a plus
- Knowledge of XML authoring a plus
Blackbaud gives priority consideration to candidates who have experience working with commercial software. Any background in a nonprofit organization is favorable.
Work Environment
Blackbaud employees enjoy a casual dress code in a fast-paced professional work environment. The company’s fantastic, state-of-the-art facility located on Daniel Island in Charleston, SC, features a fully equipped fitness center, on-site cafeteria, ATM, dry cleaning and shipping services. An outstanding benefits package including Medical, Dental and Vision insurance, company-matched 401(k) contributions as well as vacation and sick time begins on the first day of employment!
Charleston, SC, is one of America’s best-kept secrets! Located right on the water with a rich history, Charleston boasts some of the best restaurants in the country, arts and culture, as well as amazing golf and recreation. It has also been voted America’s friendliest city for nine straight years!
