A B C D E F G H I J K L M N O P Q R S T U V W X Z

Every quality professional needs a handy reference of quality terms, acronyms and key people in the history of quality. This glossary derives from a variety of sources, including books, periodicals, Web sites and quality experts.

ACKNOWLEDGMENTS

This glossary was compiled by Quality Progress editorial staff members Susan E. Daniels, associate editor; Kristen Johnson, assistant editor; and Corinne Johnson, editorial assistant. ASQ's Quality Information Center and Patricia Kopp Ghanam, standards development administrator, also contributed. Volunteer assistance was provided by James Bossert, R. Dan Reid and James Rooney.

Quality Council of Indiana

Steve Littleton

Industry Week

The Uncertainty of Measurements: Physical and Chemical Metrology: Impact and Analysis, by S. K. Kimothi

Basic Statistics: Tools for Continuous Improvement, 4th edition, Mark J. Kiemele, Stephen R. Schmidt, Ronald J. Berdine.