Resources

Glossary of Terms

Every quality professional needs a handy reference of quality terms, acronyms and key people in the history of quality. This glossary derives from a variety of sources, including books, periodicals, Web sites and quality experts.

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Reading List

Looking for recommendations for your first Six Sigma read? If you have no previous exposure to Six Sigma, these books provide just enough information to get you started without overwhelming you with technical details.

Title: The Six Sigma Way
Authors: Peter S. Pande, Robert P. Neuman, and Roland R. Cavanagh
Published: McGraw-Hill, 2000
Title: The Power of Six Sigma
Author: Subir Chowdhury
Published: Dearborn Trade Publishing, 2001
Title: What Is Six Sigma?
Authors: Peter S. Pande and Lawrence Holpp
Published: McGraw-Hill, 2001

Full Reading List

ASQ News

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Six Sigma Forum Magazine
Process Improvement Using Six Sigma - A webinar in process improvement