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The Certified Six Sigma Green Belt Handbook
Roderick A. Munro, Matthew J. Maio, Mohamed B. Nawaz, Govindarajan Ramu, and Daniel J. Zrymiak

ASQ’s brand new Six Sigma Green Belt Certification is here — and this is the book to help prepare! This latest entry in ASQ’s popular series of handbooks explicitly follows the certification’s Body of Knowledge and addresses each topic to exactly the level Green Belts need. From lean and project management to statistics and data analysis, the DMAIC process is explained in a clear and insightful manner. Figures, tables, references, useful appendices, and a full sample test only add to this book’s comprehensiveness.

Visit the book’s Web site http://asqgroups.asq.org/cssgbhandbook/ for the latest updates and Six Sigma discussion, and also to interact with the book’s authors. Your comments and feedback are strongly encouraged.

The Executive Guide to Understanding and Implementing Lean Six Sigma
Robert M. Meisel, Steven J. Babb, Steven F. Marsh, & James P. Schlichting

This work is part of the ASQ Quality Management Division's “The Economics of Quality” book series, a collection of non-technology-driven innovation that applies to all markets and organizations. It is intended to provide a fundamental introduction to the concepts of Lean enterprise and Six Sigma to executives, personnel new to quality, or organizations interested in introductory information on quality and process improvement.

Applying the Science of Six Sigma to the Art of Sales and Marketing
Michael J. Pestorius
This book provides step by step instructions on how to use data and measures to tackle common business challenges. An analysis of the territory planning process provides tools and techniques to improve the effectiveness of sales forces that suboptimize their efforts by calling on the wrong customers. It shows sales leadership how to use readily available data to ensure that the "right" customers are receiving the attention they need. It also quantifies the real cost of spending time with customers that are not improving the bottom line.

Strategic Six Sigma for Champions: Keys to Sustainable Competitive Advantage
R. Eric Reidenbach and Reginald W. Goeke

This book has two objectives. The first is to provide the reader with an approach for using the voice of the customer to identify Six Sigma projects and to guide their conduct. The second objective is to show the reader how to obtain the correct voice of the customer – customer value.
Customer value is not new. What is new is our ability to measure it. And with this newly discovered ability to measure customer value comes an opportunity to inform Six Sigma projects and initiatives to make them more responsive to customer needs and more responsive to the organization’s bottom line. Let the voice be heard!

Implementing Design for Six Sigma: A Leader’s Guide
Georgette Belair and John O'Neill

The main goal of Implementing Design for Six Sigma is to provide you a game plan to help you “move the ball down the field” – from your current product development world to one where DFSS has been embraced as a working part of your processes and culture. Whether the products you develop are made of metal and plastic, or money and mutual funds, this book will help you improve your development process so that you may deliver better products and services that your customers will want and want to pay for.

Transactional Six Sigma for Green Belts: Maximizing Service and Manufacturing Processes
Windsor, Samuel E.

From employees of health insurance providers and credit card companies to uniform service providers, this book will give them a better understanding of the flow of the Six Sigma process and what tools to use when, as well as the proper way to use each tool. Author Sam Windsor looks specifically at the tools that the Six Sigma green belt is expected to use, explains the purpose of each, and provides examples that are designed to provoke thoughts for possible application.

Applied Statistics for the Six Sigma Green Belt
Gupta, Bhisham C. and Walker, H. Fred

Applied Statistics for the Six Sigma Green Belt is a desk reference for Six Sigma green belts or beginners who are not familiar with statistics. This book will serve as an excellent instructional tool developing a strong understanding of basic statistics including how to describe data both graphically and numerically. It’s specific focus is on concepts, applications, and interpretations of the statistical tools used during, and as part of, the Design, Measure, Analyze, Improve, and Control (DMAIC) methodology.

Six Sigma for the Next Millennium: A CSSBB Guidebook
Kim H. Pries

This book follows the ASQ Certified Six Sigma Black Belt (CSSBB) Body of Knowledge exactly and is designed to walk the reader through at a medium-level of detail. Organization of the material is completely straightforward—broken down into "bite-size" chunks with the student in mind. While a plethora of books claim some relation to Six Sigma, unfortunately very few of them support the body of knowledge explicitly.

Applied Data Analysis for Process Improvement: A Practical Guide to Six Sigma Black Belt Statistics
James L. Lamprecht

With the rise of Six Sigma, the use of statistics to analyze and improve processes has once again regained a prominent place in businesses around the world. An increasing number of employees and managers, bestowed with the titles Green Belt, Black Belt, or even Master Black Belts, are asked to apply statistical techniques to analyze and resolve industrial and non-industrial (also known as transactional) problems. These individuals are continuously faced with the daunting task of sorting out the vast array of sophisticated techniques placed at their disposal by an equally impressive array of statistical computer software packages.

Business Performance through Lean Six Sigma: Linking the Knowledge Worker, the Twelve Pillars, and Baldrige
James T. Schutta

Lean Six Sigma is helping to vitalize many small and large organizations by paying attention to the customer’s needs and providing processes with smaller amounts of variation to consistently meet and even exceed those needs. This task is completed when the organization understands its processes better and controls those inputs and the process variations that will affect the customer’s needs the most.