ASQ Virtual Courses — Live, Instructor-Led, Interactive, Convenient

ASQ Virtual Courses provide the same expert instructors, course materials and the ability to earn CEUs (and ASQ RUs) as our traditional educational courses, but they save you time away from work/family and save you money on lodging and other travel expenses. In short, they bring you all the training you need without all the hassle.

Lean for Service

Building a Great Service Culture

Measuring and Managing Customer Satisfaction and Loyalty

Quality Fundamentals for Service

Best Practices in Service Quality Measurement

Consultant’s Boot Camp

The Case for Quality: Taking it to Management

Service Excellence Through Quality Practices

Defining & Achieving the ROI of Quality in Service