The Service Quality Division is led by a division board of service professionals from many different industries. We volunteer our time and energy to create and sustain division benefits and services that will help our members to attain excellence in service quality. We invite you to join us.

2007-09 SQD Management Committee

Leadership Position	Name	Telephone Number	E-mail
Officers:
Chair	Jen Piccotti	949-677-3624	jen_piccotti@yahoo.com
Chair-elect	Rob Houle	617-972-9400 x2665	robert_houle@tufts-health.com
Vice Chair	Keith Joy	865-574-0795	joyks@ornl.gov
Secretary	Jan Peace	817-300-0932	jpeace@conexis.com
Treasurer	Alan Bruno	857-472-5708	abruno52@comcast.net
Committee Chairs:
Immediate Past Chair	Bob Barnes	860-547-8411	Bob.Barnes@thehartford.com
Audit Chair	Dale Morgan	918-743-3111	dlm@gilbreaths.com
Awards Chair	Lorelee McCleary	517-367-1756	loreleem@accidentfund.com
Conference Chair	Rob Houle	617-972-9400 x2665	robert_houle@tufts-health.com
Discussion Board Moderator	Lee Jay Acham	703-584-3964	leejay1@msn.com
Education Chair	Michael McDermott	206-272-3503	mmcdermott@nish.org
Internet Chair	Lee Jay Acham	703-584-3964	leejay1@msn.com
Membership Chair	Paul K. Tanner	425-4560	paul.tanner@medtronic.com
Nominating Chair	Keith Joy	865-574-0795	joyks@ornl.gov
Publications Chair	Kelly McEntee		kjmcente@aol.com
Scholarship Chair	Dale Morgan	918-743-3111	dlm@gilbreaths.com
Section Liaison	Lori Dellinger	810-237-4957	LORI.DELLINGER@citizensbanking.com
WCQI Liaison	Liz Keim	303-541-9127	liz.keim@att.net
If you have a question about the Service Quality Division, or have interest in joining one of the committees listed above, please contact us.