ASQ’s Quality Basics

This new instructor-led course consists of four modules and a wrap-up session to be delivered over four hours. Participants do not need computer access to complete this course. ASQ’s Quality Basics includes pre- and post-testing to demonstrate learning gains, numerous classroom activities for each module, and suggested opportunities for facilitators to add company-specific commentary or content. This provides the flexibility for organizations to reinforce their own cultural preferences. ASQ’s Quality 101 is the suggested prerequisite for facilitator’s teaching this course, especially for those without a quality background. It also is recommended for audiences requiring deeper knowledge about fundamental quality practices.

Content Covered Includes:

• Course Overview
• Benefits of Quality
• Total Quality Management
• Quality Tools
• Debrief and Wrap-Up

Course Materials Include:

• Instructor’s Notes
• Presentation Slides
• Participant’s Guide

Who Can Benefit?

• Anyone that requires a common competency or awareness of basic quality concepts:
  
  • New employees
  • Manufacturing personnel
  • Office/technical personnel
  • Customer Service teams
• Entry-level quality professionals or those new to quality

Delivery Options

ASQ's Quality Basics course can be adapted for internal training at your location. Three options are available. They include:

• Option One: Facilitation on your own. The comprehensive Instructor's Notes and presentation slides provide everything you need to successfully offer your own In-House/On-Site training, including a suggested agenda, syllabus and numerous opportunities to reinforce company philosophies and practices throughout the course. For more information, contact a Foundations in Quality representative at 800-863-5128 or customerservice@holmescorp.com.
• Option Two: ASQ provided facilitator. A qualified ASQ instructor will travel to your site and facilitate the training. For additional information, e-mail ASQ Sales or contact ASQ.
• Option Three: Instructor-Led course at a college or university near you. Quality Basics is offered at colleges and universities across the country. To locate a college or university offering the program near you, visit the ASQ Partner College/University Listing.

Volume Discounts available. The larger your training audience, the more you save. Facilitator materials are not sold separately. A minimum purchase of 10 sets of participant materials is required to purchase a facilitator’s kit. For more information call 800-863-5128 or e-mail customerservice@holmescorp.com.

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