Quality Management


Editor's Pick
Open Access

Perspectives: Adapting to Troubled Times

by Nichols, Michael D.; Houry, Karim

Quality personnel should recognize the economic climate as an opportunity to demonstrate the impact quality can have. It’s up to them to adapt their skills, techniques, tools and leadership styles to help their companies navigate the troubled waters....


Aerial Coverage

by Clifford, Jim

To harmonize requirements across the supply chain for the management of the Department of Defense aviation CSIs, a standards publication group has reconciled final industry comments and is preparing to publish a new aviation, space and defense standard....


What's on the Horizon

by Dreikorn, Michael J.

As an industry evolves, so, too, do the standards and regulations that govern it. The aviation industry has seen several changes made recently, and more are on the way....


Managing Expectations

by Westcott, Russell T.

One condition is vital for initiating, implementing and sustaining a viable quality initiative: management support. Surprisingly, very few articles and books on quality even mention this need, let alone what to do if support isn’t there....


Feiganbaum: Keys to Recovery
A.V. Feigenbaum

In this month’s QP, A.V. Feigenbaum outlines five areas quality professionals must focus on to help their companies succeed as the economy recovers. The article is based on remarks he presented at ASQ’s World Conference on Quality and Improvement in May 2009. For a preview of this article, listen to an interview with Feigenbaum from earlier this year and see his conference presentation. You can also check out his past QP articles.

Upcoming Events

65th Annual Deming Conference of Applied Statistics

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Featured Tools
Affinity Diagram

Affinity Diagram

Organize your ideas into their natural relationships.

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Pareto Chart

Pareto Chart

Organize your data to see which factors are more significant.

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Check Sheet

Check Sheet

Collect and analyze your data with this structured form.

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