Quality Management : Risk Management


Open Access

Career Corner: Risks, Relationships and Rewards

by Whitacre, Teresa

Employers, employees and independent contractors alike have been affected by the turbulent economy. We see it all around us, whether at firms we own, organizations at which we work or businesses we patronize. Nonprofits are experiencing the same types...


FMEA Minus the Pain

by Ramu, Govindarajan

Failure mode effects analysis has stood the test of time as a powerful risk assessment tool for products, processes and systems....


Standards Outlook: Risk and Quality Management

by Gordon, Dale K.

The media has made all of us aware of the global financial crisis caused by the assumption of risk by banks and speculators in stocks and commodities....


Open Access

Bright Idea

by Bilke, Terry; Sinn, John

There is an opportunity to apply statistical process control where it can have an impact on our daily lives by providing warning signs of pending outages, signal waste and process problems in the world’s largest machine: the North American power system....


Standards Outlook: How to Manage Risk in a Global Economy

by Liebesman, Sandford

The global economy has provided opportunities that didn’t exist just 10 years ago. But the flattening of the Earth via the internet and extensive outsourcing to countries such as China and Mexico have also presented organizations with many risks....


Standards Outlook: Product vs. System Quality

by Gordon, Dale K.

We live in an era in which complex and technologically advanced products are produced on a regular basis. Little concern is given to the engineering and advanced process capabilities that are required to produce them....


Using FMEA to Assess Outsourcing Risk

by Welborn, Cliff

Although outsourcing is a growing trend among U.S. businesses, there are risks involved and not everyone benefits from such arrangements. The advantages of outsourcing must be weighed against risks and go beyond cost savings. Without a systematic...


Open Access

Career Corner: Adapt to Today's Risk Based Environment

by Lindborg, Hank

Not long ago, during a discussion about innovation, a nontraditional student of mine told me that if my ideas were more than 18 months old, they were probably out of date....


Look for Trouble

by Evans, John M.

Organizational excellence depends on people, but human error remains a persistent problem. Most of what people do throughout the day follows a pattern of recognition, selection, and action, with very little conscious thought, leaving the mind free for...


The House That Fraud Built

by LaComb, Christina; Senturk, Deniz

The downfall of several seemingly strong companies has recently occurred after the discovery of extensive and long-running management fraud. While the fraud may not have been readily apparent, certain key indicators act as early warning signs that can...


Open Access

Costs of Trust for E-Business

by Daughtrey, Taz

With the spread of e-business, organizations face a two-fold dilemma: how to reassure customers they can safely share personal information, and how to minimize the risk the data might be falsified or subsequently compromised....


Feiganbaum: Keys to Recovery
A.V. Feigenbaum

In this month’s QP, A.V. Feigenbaum outlines five areas quality professionals must focus on to help their companies succeed as the economy recovers. The article is based on remarks he presented at ASQ’s World Conference on Quality and Improvement in May 2009. For a preview of this article, listen to an interview with Feigenbaum from earlier this year and see his conference presentation. You can also check out his past QP articles.

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