Standards and Auditing : ISO 26000


Expert Answers: December 2008

by QP Staff

Get your boss to pay for training ... Three or six-sigma process?

Q: I’d like to know which process is better controlled: a three-sigma process or a six-sigma process. If the context of your question relates to statistical process control (SPC), then a six-sigma process is better controlled. Q: Will the new ISO 26000 st...


Open Access

Career Corner: Corporations Tout Social Responsibility

by Lindborg, Hank

The Malcolm Baldrige National Quality Award has added “governance and social responsibilities” to its leadership criteria, codes of conduct are more prevalent, and ethics has taken on new importance in corporate training and business school curricula. In ...


Open Access

Making Social Responsibility the Standard

by Bowers, Dorothy

In 2003 the International Organization for Standardization (ISO) responded to pressure from large multinational enterprises by forming an advisory group to consider the need for a corporate social responsibility (CSR) standard. The result is ISO 26000:...


Feiganbaum: Keys to Recovery
A.V. Feigenbaum

In this month’s QP, A.V. Feigenbaum outlines five areas quality professionals must focus on to help their companies succeed as the economy recovers. The article is based on remarks he presented at ASQ’s World Conference on Quality and Improvement in May 2009. For a preview of this article, listen to an interview with Feigenbaum from earlier this year and see his conference presentation. You can also check out his past QP articles.

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