Standards and Auditing : ISO 9000
Standards Outlook: Remaining Relevant
Without changes, ISO 9001 risks becoming irrelevant on the world stage. So, what new ideas should be included in the next edition?...

Easy as 1, 2, 3 (4, 5)
Visual memory aids can be very useful. For example, we can use our five fingers to remember the five major sections
of the ISO 9001 standard....
Expert Answers: April 2009
Auditing your new company ... ISO 9001 coverage ... Dealing with wishy-washy management....
Small Change, Big Impact
Little has changed in the fourth edition of ISO 9001, which was issued late last year by the International Organization for Standardization. ISO 9001:2008 contains no new requirements, so the transition should be painless for most organizations....
Volviendo a los Fundamentos: Mejorar un sistema de gestión de no conformes
Cuando pensamos en material no conforme, pensamos en el scrap y material retrabajado o los productos a los que son directamente vinculados a la línea inferior de una empresa....
ISO-lating the Problem
When two healthcare organizations were searching for a way to better manage their activities, both turned to ISO 9001:2000 in the hope that the standard could organize their practices and help them improve service to patients....
Standards Outlook: What's Really Important
By the end of this year, the International Organization for Standardization (ISO) is expected to issue a new version of ISO 9001....
Standards Outlook: Down With Silos
Businesses today have multiple management systems, including financial, quality and environmental. Unfortunately, these management systems usually do not talk to one another....
The Road to Improvement
Registration of public organizations to the ISO 9001 quality management standard can be difficult because of their complex operations and extensive documentation....
Two Are Better Than One
Management need and my personal curiosity recently led me to take a closer look at the Sarbanes-Oxley Act (SOX). My work pointed out similarities and differences between SOX and ISO 9001....
Standards Outlook: Hazardous to Your Health
One hospital chain in my area has a snappy ad saying your selection of a hospital could be the most important choice you will ever make. This might be true—going into the hospital these days can be hazardous to your health....
Standards Outlook: ISO 9001 and Advantage in the Marketplace
You have completed the ISO 9001 certification audit process and received an accredited certificate of registration from the registrar. Your organization has joined the nearly one million others around the world to achieve this distinction....
Standards Outlook: How to Manage Risk in a Global Economy
The global economy has provided opportunities that didn’t exist just 10 years ago. But the flattening of the Earth via the internet and extensive outsourcing to countries such as China and Mexico have also presented organizations with many risks....
A Recipe for Safe Food: ISO 22000 and HACCP
Although food safety experts maintain that the U.S. food supply is one of the safest in the world, three recent food recalls raise the question of how food supplies can remain safe in a global environment. Hazard Analysis and Critical Control Point...
Conformity or Sustainability? That Is the Question
Sustainability is an enterprise’s ability to survive and prosper in a rapidly evolving environment, and the essence of sustainability is performance results. Any expenditure of resources that does not generate value produces a net loss and impaired...

In this month’s QP, A.V. Feigenbaum outlines five areas quality professionals must focus on to help their companies succeed as the economy recovers. The article is based on remarks he presented at ASQ’s World Conference on Quality and Improvement in May 2009. For a preview of this article, listen to an interview with Feigenbaum from earlier this year and see his conference presentation. You can also check out his past QP articles.
65th Annual Deming Conference of Applied Statistics
December 7–11 | Atlantic City, NJ
Call Walter Young at 610-989-1622 or e-mail demingchair@gmail.com.
Lean and Six Sigma in Product Development Conference
December 8–10 | Miami, FL
Call Worldwide Conventions and Business Forums at 800-959-6549 or visit www.wcbf.com/quality/5101.
ASQ members exchange comments, suggestions, questions and ideas inspired by articles or letters in Quality Progress.















