Futures Study
Forces of Change From All ASQ Futures Studies Table 1 1996 1999 2002 2005 2008 Changing values Partnering Quality must deliver bottom- line results Globalization Globalization Globalization Learning systems Management systems will increasingly absorb the...
The Architect of Quality
Joseph M. Juran 1904 - 2008
Pioneer. Teacher. Consultant. Guru. Each of these words describes Joseph M. Juran, the man who became a giant in the world of quality management and changed how companies do business....
Volunteer Trains Black Belts in Romania
A retired quality management consultant relates his experiences as a volunteer trainer of Black Belts in Romania, Europe's poorest country. Under the sponsorship of NCH Advisors, a management company that administers investments made in Romania by...
100 Years of Juran
An interview with Joseph M. Juran reveals an inspirational story of his struggle to overcome the challenges of emigration, childhood poverty, and the Great Depression to become one of quality’s leading gurus....
Column: Worldview: Quality Management Challenges In Romania
Modern quality principles and a quality award lead to spectacular results at a few companies
Like other former communist countries, Romania today faces two main challenges: the transition to democracy, a free market economy and an information society as well as integration into Western European and Euro-Atlantic...
A World of Opportunity
Q U A L I T Y P R O G R E S S I D E C E M B E R 2 0 0 0 I 57 ASQ and other quality societies adapt to changing times by Spencer Hutchens Jr., chair, ASQ International Task Force I N T E R N A T I O N A L Q U A L I T Y UALITY PROFESSIONALS THE WORLD over ...
Avoid a Flop: Use QFD with Questionnaires
Matching a data collection tool to the problem under investigation is key to making good decisions. Quality function deployment (QFD) methods can do this for questionnaires. Phase 1 of the QFD method is to define the problem in measurable terms and...
