Expert Answers: May 2009
Design deviation ... Choosing your chart ... Studying sigma shift...
Quality Glossary
Five years after it published its first glossary of quality terms, ASQ has revised that glossary with updated definitions and new entries, many from the lean glossary published in 2005. This reference of terms, acronyms, and prominent figures in the...
Our Place-Kicker Is Out of Control
In most business, reducing variation is essential. The same is true for football and other sports. In a parable about place kicking, the author explains how statistical process control and basic quality improvement tools can be used to better understand...
Quality Glossary
A handy reference is provided of quality terms, acronyms, and key people in the history of quality. Information is derived from a variety of sources and compiled by the editorial staff of the American Society for...
Reduce Variation and Save Money
Analysis will show if a process improvement is worthwhile.
If the cost of the process improvements will be recouped in one to two years, a detailed engineering economic analysis is probably necessary. Process improvements would reduce this to 6 grams of free product per box. The cost of the process improvements i...
Benchmarking Your Plant Against TQM Best-Practices Plants: Part 2 of 4
The Rosemount Plant of the Emerson Electric Company is the second of four world-class operations described in a series of articles on quality practices. Rosemount has combined flexible manufacturing with total quality management (TQM) techniques and...
Considerations for Global Supplier Quality
Assessment of international suppliers occurs in two steps: initial investigation and supplier visit. In the initial investigation, data are gathered about the company and the country. This includes background information on the company as well as...
Implementing Deming's Fourth Point
Acceptable quality distribution (AQD) and quality-based incentive pricing (Q-pricing) should replace the acceptable quality level (AQL) approach in procurement. This is how to satisfy W. Edwards Deming's 4th point on avoiding price as the sole...
