- Customer Satisfaction and Value
- Global Quality
- Human Resources
- ISO 14000
- ISO 9000
- Leadership
- Problem Solving
- Project Management
- Quality Control
- Quality Tools
- Safety
- Sampling
- Six Sigma
- Social Responsibility
- Standards
- Statistical Process Control (SPC)
- Supplier Quality
- Teams
- Total Quality Management
- ISO 22000
- Career Development
- Food Safety
New Frontiers
Self-declared or interview-based surveys are a prime research tool in many application areas, such as risk management, customer satisfaction tracking and social science research....
Online Figures Kenett
com 2 Bar chart Bayesian network on Eurobarometer survey data / ONLINE FIgurE 2 SGIquaW Fairly bad 5% Fairly good 54% Very bad 1% Very good 40% SGIquaE Fairly bad 4% Fairly good 55% Very bad 1% Very good 40% SGIquaG Fairly bad 4% Fairly good 55% Very bad...
Salary Survey 2008: Part 1, Section 13: Salary by Geographic Location
In all, 99% of the people who participated in this year’s salary survey work in the United States (including the territories of Puerto Rico and Guam) or Canada....
Salary Survey 2008: The Complete Report
51 Section 6 Salary by Number of Work Hours Online Section 7 Salary by Nonexempt vs. Exempt Status Online Section 8 Salary by Number of Years in Current Position Online Section 9 Salary by Number of Years in Current Position and in the Quality Field Onli...
Futures Study
Forces of Change From All ASQ Futures Studies Table 1 1996 1999 2002 2005 2008 Changing values Partnering Quality must deliver bottom- line results Globalization Globalization Globalization Learning systems Management systems will increasingly absorb the...
Strong Foundation, Solid Future
In the wake of the scandals five years ago that shook consumer confidence in business leaders and the economy, I co-wrote an article about the resurgence of social responsibility on the corporate landscape and increased public awareness on the topic....
A Recipe for Safe Food: ISO 22000 and HACCP
Although food safety experts maintain that the U.S. food supply is one of the safest in the world, three recent food recalls raise the question of how food supplies can remain safe in a global environment. Hazard Analysis and Critical Control Point...
Salary Survey – 2006
Full Survey
44 Section 6. Salary by Number of Work Hours Online Section 7. Salary by Nonexempt vs. Exempt Status Online Section 8. Salary by Number of Years' Quality Experience and Highest Level of Education Online Section 9. Salary by Number of Years in Current Pos...
Salary Survey – 2006
Regular Employee - Section 13. Salary by Geographic Location
1 68,000 68,000 Coordinator 45,000 60,000 7,523 3 52,843 53,529 Director 36,000 86,000 21,691 5 66,500 75,000 Educator/ instructor 35,000 119,000 42,568 3 73,000 65,000 Inspector 37,000 50,000 7,055 3 41,917 38,750 Manager 50,000 106,000 13,961 31 76,702...
Building Quality at Veridian Homes
Veridian Homes in Madison, Wisconsin uses several quality methods to improve productivity while reducing impact on the environment. To achieve its goal of promoting and coordinating quality throughout the company, the company employed the National...
Standards & Registrars Directory
TS TR TL RS QS MD 9KS 14K 9K CR CE AU AS TR CS SPC QS 9KS 14K 9K CS VD6 TS TR TL SPC QS MD 9KS 14K 9K CS CE AU AS TS TR SPC 9KS 14K 9K CS AU AS TS QS MD 9KS 14K 9K CSD AU AS 9KS 9K CR AU VD6 TS TR SPC QS MD 9KS 14K 9K CS VD6 TS RS QS 9KS 14K 9K CSD CS AS...
Good News - If You're Ready
Futuring is a structured look ahead aimed at enhancing anticipatory skills. ASQ's most recent futures study, conducted in 2005, identified six key forces of change: globalization, innovation, outsourcing, consumer sophistication, value creation, and...
Salary Survey – 2005
Regular Employee - Section 13. Salary by Geographic Location
Count Percentage United States 4,014 91.52% Canada 301 6.86 Puerto Rico 36 0.82 Mexico 21 0.48 Australia 2 0.05 China 1 0.02 Denmark 1 0.02 Falkland Islands 1 0.02 Germany 1 0.02 India 1 0.02 Iraq 1 0.02 Ireland 1 0.02 Netherlands 1 0.02 Oman 1 0.02 Saud...
Salary Survey – 2005
Full Survey
45 Section 6. Salary by Number of Work Hours Online Section 7. Salary by Nonexempt vs. Exempt Status Online Section 8. Salary by Number of Years' Quality Experience and Highest Level of Education Online Section 9. Salary by Number of Years in Current Pos...
Simplify Baldrige for Healthcare
The growing number of applicants for the Baldrige award in healthcare points to the need for a set of tools to help organizations assess themselves. A healthcare self-assessment matrix and opportunity for improvement worksheets are provided to help...
Corporate Social Responsibility
Corporate scandals such as those involving Enron and WorldCom may finally be awakening corporate America to its social responsibilities. Such scandals are creating concern about business ethics and governance....
Quality's Six Life Cycle Stages
A tool referred to as “quality life cycle” provides a strategic mechanism to chart and sustain quality while proactively countering shortcomings of its implementation, such as stagnation and limited application, which can ultimately result in failure....
ASQ's World Partners
One of ASQ's objectives is to become a global advocate for excellence and a provider of information and learning opportunities about quality. Having decided to take a more active role in collaborating with existing national quality associations, ASQ is...
How To Scope DMAIC Projects
Training materials supporting Six Sigma provide excellent background material and address some of the tools and steps needed for successful implementation of the Six Sigma define, measure, analyze, improve, and control (DMAIC) process. However, many...
College and University Programs in Quality
A list is provided of more than 100 colleges and universities offering courses, programs, and degrees in quality related fields. The list is both alphabetical and geographical and indicates the type of institution and certificates or degrees offered....
Annual Quality Awards Listing
Quality Progress' Quality Awards Listing is a guide to automotive, government, international, national, regional, and state quality related awards and awards programs. Awards listed must be quality related, eligibility cannot be limited to members...
Column: World View: Excellence Ireland's National Symbol of Quality
The redeveloped Q-Mark is both a symbol of quality and a brand recognition tool
Ireland's Q-Mark has been designed with the European Foundation for Quality Management (EFQM) excellence model in mind and goes a long way in successfully satisfying the processes element of that model.
While the Q-Mark is...
Annual Quality Awards Listing
Annual Quality Awards Listing compiled by Corinne N. Johnson, Editorial Assistant he annual Quality Awards Listing is Quality Progress' resource guide to automotive, government, international, national, regional and state quality related awards and award...
Excellence in Our Communities
If the model is to succeed, it must be simple and based on 1. Forming 2. Growing 4. Maturing 3. Consolidating 5. Terminating Voluntary Sector Excellence Model FIGURE 1 Q U A L I T Y P R O G R E S S I A P R I L 2 0 0 1 I 59 Excellence In Our Communities H...
Quality health care--a path forward.
ASQ Division, AIAG and accreditation bodies develop guidance document based on ISO 9004
This document is the result of intensified efforts this year by the ASQ Health Care Division, more than 2,000 health care practitioners and the Automotive Industry Action Group (AIAG), including GM, Ford, DaimlerChrysler and the United Auto Workers, with ...
A Comparative Analysis of National and Regional Quality Awards
Organizations are using quality award programs in their pursuit of total quality management. Industries realize that quality awards offer models and tools for implementing quality strategy, benchmarking best practices, performing self-assessment, and...
21 Voices for the 21st Century
The interplay of quality, e-quality, and equality in the comments of 21 individuals provide a preview of the future of quality in the new century. The editors of Quality Progress, with input from many sources, have selected 21 original thinkers...
Quality and Nonprofit Organizations
Focus on service delivery means doing good things
They both have markets, business processes that produce (we hope) value-added products and services, and individuals or organizations that provide the funds necessary for the organization to operate. The quality of our internal processes and the service p...
Quality in Commercial Food Processing
Standards of Identity define a product's name, quality, fill, and permitted ingredients for specific foods such as ketchup, Law Year Enacted Federal Meat Inspection Act 1906 Food, Drug, and Cosmetic Act 1938 Oleomargarine Act 1950 Pesticide Amendment 195...
Motorola Brings Fairy Tales to Life
Celebration, motivation, empowerment, and dollar savings are keys to Motorola's worldwide Total Customer Satisfaction (TCS) competition. Held annually for the past seven years, it has built on the firm's 1988 Malcolm Baldrige National Quality Award....
Mitsubishi Seeks to Create a Model U.S. Workplace
Change in the work environment at the Normal, IL site of Mitsubishi Motor Manufacturing of America Inc. (MMMA) is being structured by 34 recommendations from former U.S. Labor Secretary Lynn Martin and her task force. The Martin analysis grew out of...
More Voices Speak Out on the Future of the Quality Profession
Readers have reacted to the Quality Progress July 1996 special issue on the future of quality. Direct responses from about 24 readers to questions raised in the issue suggest that quality activities will become more integrated within organizations,...
Implementing a Supplier Scorecard Program
Improving supplier performance is crucial in the highly competitive and customer-driven electronics industry. Conner Peripherals has used a supplier scorecard program to track the work of its vendors. Such a program requires internal support from...
