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Switching From Improvement to Innovation on the Fly

by Harvey, Jean

Proceeding with an improvement methodology when it becomes obvious the process lacks the potential to achieve the desired capability can be damaging to an organization's continuous improvement initiatives. Goals will not be reached, and the resulting...


Quality in the First Person: Never-Ending Learning

by Ruhomally, Mohammad Aanas

“You’ll have six questions, worth 25 points each, out of which you’ll be required to answer any four.” As usual, we pressed for clues—more specifics on what would be included on the test. “One of the six questions will be on ISO 9001:1994.”...


FMEA--Something Old, Something New

by Reid, R. Dan

Managing risk is not optional for organizations. Clause 0.1 of ISO 9004 mentions risk management in the same breath with cost and benefit considerations as being important to an organization, its customers and interested parties....


Open Access

Es Divertido Trabajar Con un A-F-E (FMEA)

by Johnson, Kristen

Prevenga defectos, realce seguridad y aumente satisfacción del cliente

Un Análisis de Falla y Efecto (FMEA--Failure Mode and Effect Analysis) es un grupo sistémico de actividades con la intención de reconocer y evaluar la falla potencial de un producto o proceso, identifica acciones que pueden eliminar o reducir la potencial...


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