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Newer Better Faster

by Stevenson, James R.; Kashef, Ali E.

The Small Business Administration has indicated that the majority of innovations are consistent with the continuous improvement commonly used in the define, measure, analyze, improve and control (DMAIC) Six Sigma method....


Quality Glossary

by Nelsen, Dave

Five years after it published its first glossary of quality terms, ASQ has revised that glossary with updated definitions and new entries, many from the lean glossary published in 2005. This reference of terms, acronyms, and prominent figures in the...


Open Access

Quality Glossary


A handy reference is provided of quality terms, acronyms, and key people in the history of quality. Information is derived from a variety of sources and compiled by the editorial staff of the American Society for...


Quality as a Way of Life, Part 2

by Stratton, Brad

This is the second and final installment of nontraditional articles on quality as a way of life. The first installment appeared in the July 1997 issue of Quality Progress. In the current issue there are ten articles, seven dealing with quality in the...


Helping Mom and Dad Select an Assisted-Living Apartment

by Kern, Jill Phelps

The author's parents considered various configurations, locations, and sizes of apartments before their move into an assisted-living community. To help them select an apartment, they brainstormed, listed, and prioritized their selection criteria....



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