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3.4 per Million: Digging the Holistic Approach
Few will argue we live in a dynamic world where change is accelerating. What often goes unnoticed is that along with this rapid change, there is the opportunity and the need to improve....
21 Voices for the 21st Century
The interplay of quality, e-quality, and equality in the comments of 21 individuals provide a preview of the future of quality in the new century. The editors of Quality Progress, with input from many sources, have selected 21 original thinkers...
Teams in the Age of Systems
The notion of customer- in, which is adapted from the ideas Figure 2. The Paradigm Shift in Management Philosophy Hierarchical approach to management Origin: The Prussian army; first used in business in the railroad industry in 1840 Focus on management Q...
