Score One for Improvement
Five years ago, Intel’s IT organization decided to improve internal customer satisfaction and the efficiency of IT projects with a CMMI-based process improvement activity to develop standard processes for project management....
Expert Answers: April 2009
Auditing your new company ... ISO 9001 coverage ... Dealing with wishy-washy management....
Sharpen Your Auditing Skills
Effective audits require effective audit planning. One of the best tools to help guide both the planning and execution of an audit is the audit checklist....
Column: Standards Outlook: Is It Already That Time — Again?
For most organizations, the transition to ISO 9001:2000 is a recent memory. The transition period just ended last December....
Management System Integration: Can It Be Done?
In October 1996, the International Organization for Standardization, known as ISO, issued the final version of ISO 14001, an international standard for environmental management systems (EMS)....
The Proven Way
Proven systems engineering practices can help an organization move toward a standards compliant quality management system (QMS). The systems engineering approach starts with a top-down definition and leads to bottom-up design, build, and verify sequence...
Semiconductor Assembly Council Promotes Use of Quality Tools
The member companies of the Semiconductor Assembly Council represent manufacturers, assembly and test subcontractors, and end user companies. SAC was established to certify subcontractor quality and process control systems. The member firms represent...
Keys to a Successful Internal Audit
An objective, businesslike approach makes internal audits fair and useful. Planning the audit includes making decisions on scope (full or partial), scheme (downstream, upstream, or horizontal), and checklist content. The checklist is a single sheet...
