May 2003
My Supplier’s Capability Is What?
One fine day at Skyko Industries, Brett, the commodity manager, approached Gail, the manufacturing manager, about a cost savings opportunity....
How to Speak the Language of Senior Management
Quality professionals and senior management have a serious communication problem. To get around the “Fix it. Don’t bother me with the details” mindset of management, quality professionals need to align what they do with what’s...
Augmented Ruggedness Testing to Prevent Failures
Ruggedness testing, a form of design of experiments (DOE), can prevent failures in the processing and use of products by challenging the process, product, or method, then revealing how inputs change as variables fluctuate over ranges encountered during...
ASQ Section and Student Branch Spark Conference
QUALITY PROGRESS I MAY 2003 I 77 ASQ Section And Student Branch Spark Conference by Michael O'Donoghue, ASQ global business development manager and Latin American Quality Conference organizing committee communiations vice chair or the last 11 years, Sect...
Use CMI Certification to Achieve Strategic Initiatives
Smith Tool Co. in Ponca City, Oklahoma incorporated ASQ’s certified mechanical inspector (CMI) certification into its strategic plan because it wanted to strengthen its self-inspection program. Self-inspection results in real-time feedback and...
From Good to Great
In his book "Good to Great," Jim Collins noted that good is the enemy of great. Central College in Pella, Iowa is a "good" college that faces the challenge of how to become a great institution. Central found its agent for change in David Roe, whose...
Quality Web Watch
QUALITY IN EDUCATION www.wmich.edu/evalctr/jc/JC-Home.htm The Joint Committee on Standards for Educational Evaluation has developed three standards, each dealing with a different element of educational evaluation. SUPPLY CHAIN MANAGEMENT www.leanscm.net T...
