April 2002

A Chip Maker's Unique Improvement Approach
CANDOS, the continuous improvement process at Advanced Micro Devices Inc. (AMD), is an acronym derived from a series of steps: Clearing, Arrangement, Neatness, Discipline, Ongoing improvement, and Safety. Its principles of maintaining a safe and...
Bull or Bear?
Citigroup Caterpillar Constellation Energy Group Campbell Soup Co. Cisco Systems Cummins Chevron Texaco Corp. Dominion Resources E. I. DuPont de Nemours & Co. Dell Computer Corp. Walt Disney Co. Duke Energy Corp. Consolidated Edison Inc. Eastman Kodak Co...
The Power Behind Consumer Buying and Productivity
Quality has been crucial to the consumer buying and productivity that kept the U.S. economy going during recent economically difficult months. Some of the country's leading companies have developed a new appreciation for one of quality's most basic...
Column: Statistics Roundtable: Variation in SPC
The ultimate goal of univariate SPC is to eliminate all sources of special cause variation in a process. Unfortunately, special cause variation is often process inherent and in many cases not removable by simple adjustments. One way to handle the...
ISO 9000:2000 Experiences: First Results Are In
Results from a product support initiative (PSI) measuring the experiences of organizations using the ISO 9001:2000 quality management system standard will enable the International Organization for Standardization's Technical Committee 176 to determine...

From Quality to Business Success
Quality professionals have made little progress in communicating how to convert quality tools and methods into a foundation for sound business management. The model "quality as a profit center (QPC)" makes the case that every facet of a quality...
Quality From the Inside Out
Organizations know that improving quality of life (QOL) on the job relates to organizational success. Current literature, lacking any information on group behavior, fails to identify the two key factors of self-challenge and relationship building as...

ASQ News
They will discuss Six Sigma and the analysis of financial risks and the relationships of Six Sigma to the businesses in the Quality Progress Q-100 portfolio (see "Bull or Bear? Frank Caplan-- founding editor of Quality Engineering and editor-in-chief sinc...
Column: Emerging Sectors: ISO 9001:2000 Meets Quality Challenges
Background investigation firm is first in industry to achieve new standard
When Vertical Screen of Southampton, PA, a pre-employment background screening company, began creating new divisions and hiring additional employees, it became apparent a formal system was needed to provide quality information...
Column: World View: Excellence Ireland's National Symbol of Quality
The redeveloped Q-Mark is both a symbol of quality and a brand recognition tool
Ireland's Q-Mark has been designed with the European Foundation for Quality Management (EFQM) excellence model in mind and goes a long way in successfully satisfying the processes element of that model.
While the Q-Mark is...
Quality Web Watch
CONFORMITY ASSESSMENT www.conformityassessment.org The European Organization for Conformity Assessment supports this site. www.piqc.com.pk The Pakistan Institute of Quality Control's Web site is an organization of consultants, faculty and trainers. ORGANI...











