March 2002
Destination: ISO 9001
When in 1999 Nebraska manufacturer Nucor Corporation announced that it would require each of its Vulcraft divisions to achieve ISO 9001 certification, the Norfolk Division had two paths from which to choose. They decided that rather than wait until the...
Markets Push Expansion of RAB Programs
The substantial changes in the 2000 revision of the ISO 9000 standards have triggered corresponding changes in industry-specific ISO 9000 standards, including those for environmental management systems. To meet this challenge, the Registration...
9 Reasons to Switch to a Single Supplier System
Airtel Mobile Phone Services in Chandigarh, India manufactures electronic assemblies for automotive customers with stringent quality requirements. To improve quality, the firm switched from a multiple supplier system (MSS) to a single supplier system...
Simplify Your Quality System
It is usual in the automotive industry for companies to coordinate their quality management standards to the QS-9000 manual, the automotive sector derivative of the ISO 9000 series. The organization of ISO 9000:2000 is different, however, and...
It Might Not Be Your Product
Quality assurance managers respond to customer complaints with the assumption that the problem is product or service failure. Often, however, the cause isn't the fault of the product itself but is due to incorrect use or unreasonable expectation by the...
Curriculum Assessment - A Systems Approach
Curriculum assessment (CA) is receiving a lot of attention as more educational institutions focus on the quality of their academic programs. Institutions that don't have formalized plans for integrating CA activities into their cultures, however, will...
How To Compare Six Sigma, Lean and the Theory of Constraints
Many process improvement methodologies appear to conflict with each other, making it difficult to decide which best fits an organization's needs and culture. Three improvement methodologies - Six Sigma, Lean thinking, and Theory of constraints - are...
Balance Your Balanced Scorecard
O R G B A L A N C E Y O U R B A L A N C E D S C O R E C A R D What We Fear About Measures FIGURE 2 � May be used as weapons � May waste time � Are irrelevant � Are too difficult to create � Do not lead to improvement Good Measures Are FIGURE 3 � Aligned ...
Transition to ISO 9000:2000
Organizations can upgrade their ISO 9001:1994 certification to ISO 9001:2000 by using their existing quality management systems (QMS) instead of starting over with the revised standard's format. If the 1994 standard's terminology and format have met...
ASQ News
Although she's a talented theoretician, Karen Kafadar, the 2001 winner of the ASQ Statistics Division's William G. Hunter Award, much prefers real application. The conference is sponsored by the Federal Aviation Administration and the Aviation/Space and D...
Quality Makes the Grade
Quality Makes the GradeEducators at Northwest Technical College look to ISO 9001 for tools to improve workforce training systems
To assure services provided by CTS/ED are consistently high quality, we pioneered efforts to establish a quality system within the division. CTS/ED selected ISO 9001 as its quality system tool because the standard offers a systems approach in analyzing wo...
Column: Emerging Sectors: Quality Makes the Grade
Quality Makes the GradeEducators at Northwest Technical College look to ISO 9001 for tools to improve workforce training systems
Educators at Northwest Technical College look to ISO 9001 for tools to improve workforce training...
Column: Frontiers of Quality: Control Charts and Administration
Extend the use of traditional quality tools to all areas of your organization
How to use control charts in an administrative...
Quality Web Watch
ORGANIZATIONS www.scquality.com The South Carolina Quality Forum, an affiliate of the South Carolina Chamber of Commerce, recognizes improvements in quality and productivity by organizations throughout the state. The forum administers the South Carolina G...
