June 2001


How a Good Quality Management System Can Limit Lawsuits

by Goodden, Randall

Q U A L I T Y P R O G R E S S I J U N E 2 0 0 1 I 55 How a Good Quality Management System Can Limit Lawsuits Quality professionals can spearhead product liability prevention programs by Randall Goodden P R O D U C T L I A B I L I T Y P R E V E N T I O N ...


Concurrent Engineering - A Powerful Enabler of Supply Chain Management

by Balasubramanian, Raj

As part of the purchase material risk assessment, identify components and Q U A L I T Y P R O G R E S S I J U N E 2 0 0 1 I 49 The Supply Chain and Concurrent Engineering Relationship FIGURE 2 Product planning � Definition of product � TMP, PMP, SOR feed...


Open Access

Saving the Internet Survivors

by Sinha, Madhav N.

In the relentless battle for market share, profitability, and survival in today's fiercely competitive e-business environment, the winners will be those with a deep understanding of customer relationship management (CRM) and those with a commitment to...


The Road to TL 9000: From the Bell Breakup to Today

by Hutchison, Eugene E.

Q U A L I T Y P R O G R E S S I J U N E 2 0 0 1 I 33 The Road to TL 9000: From the Bell Breakup to Today The development of TL 9000 caused a revolution in the telecommunications supplier industry by Eugene E. Hutchison INCE THE 1984 BREAKUP AND REORganiz...


Learning From Mistakes

by Lathin, Drew; Mitchell, Ron

Through 42 I Q U A L I T Y P R O G R E S S I J U N E 2 0 0 1 L E A R N I N G F R O M M I S TA K E S Current State Value Stream Map FIGURE 1 Yearly forecast Monthly orders Turn 01 I = 37,516 107 days I = 1,270 3.6 days I = 1,612 4.6 days I = 841 2.4 days ...


Open Access

ASQ News

A past president (1989-90) of ASQ, Hutchens was most recently awarded ASQ's Edwards Medal for leadership in the application of modern quality control methods in 1998. ASQ's new Six Sigma Forum à la carte offerings include training programs, a Black Belt c...


Column: Emerging Sectors: Why an association became ISO 9001 certified.

by Miller, Darlene M.

AIAG sees the standard as the best way to continually design, build and deliver 'good stuff' for its customers

Becoming registered to the ISO 9001 standard was viewed not only as a means to improve the Automotive Industry Action Group (AIAG)'s business processes and quality of work, but also as the way to ensure its products and services conform to customers'...


Quality Web Watch

It also includes information on the Indian automobile and health and medical industries, names of Indian organizations that promote quality, a list of certification bodies and consultants in India, links to organizations worldwide, articles, and lists and...


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