Back to Basics

2009

Open Access

Back to Basics: Measures that Matter

by Kolar, Bradley

What do you measure in your organization? Sales results? Operating costs? Profit? Employee or customer satisfaction? Perhaps you measure the number of programs your department delivers or the number of attendees at those programs. You probably have a...


Sparta Systems
Statsoft
AssurX Quality & Compliance Systems
www.jmp.com/chicago2009
2010 World Conference on Quality and Improvement
ASQ On-Demand Training Collection
QP Connection
ASQ Learning Institute
Lean Six Sigma Black Belt for Healthcare