Attitude Shift

Abstract: A Virginia-based used-car dealership group turned to Lean Six Sigma in an effort to reduce expenses associated with vehicle comebacks. Applying Six Sigma tools to the problem resulted in a lean culture change that started with the redesign of the process for recon…

Access this article



Remember Me
Other ways to access this article

Social Bookmarking

Digg, delicious, NewsVine, Furl, Google, Spurl, BlinkList, Simpy, StumbleUpon, BlogMarks, Facebook


Sparta Systems
Statsoft
AssurX Quality & Compliance Systems
www.jmp.com/chicago2009
2010 World Conference on Quality and Improvement
ASQ On-Demand Training Collection
QP Connection
ASQ Learning Institute
Lean Six Sigma Black Belt for Healthcare