Starting Line

Abstract: When called upon to initiate a new quality management program, a background in quality management helps, but is not a necessity. ISO 9001 contains a list of activities that must be implemented by management to assure business operates systematically and meets cust…

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An excellent article that addresses all the major steps for implementing an effective management system. This can serve as a valuable guide for any organization, regardless of the industry or product type. Well done!
--Craig Cochran, 10-15-2009



--Seamus Gorman, 10-09-2009


Very good article.
--Subhash, 10-09-2009

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