Column: Emerging Sectors: Why an association became ISO 9001 certified.
Description: Becoming registered to the ISO 9001 standard was viewed not only as a means to improve the Automotive Industry Action Group (AIAG)'s business processes and quality of work, but also as the way to ensure its products and services conform to customers'…
Keywords: Automotive Industry Action Group (AIAG),Nonprofit organizations,Case study,ISO 9000:2000,Documentation
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