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Books & Standards

Quality Press News

May 2009

Welcome to the May 2009 issue of Quality Press News, featuring the latest publication information from the American Society for Quality.

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NOW AVAILABLE!

Book Cover

Do It Right the Second Time, Second Edition: Benchmarking Best Practices in the Quality Change Process
by Peter Merrill

Failure of a quality initiative, either in part or in whole, can happen to any organization. What differentiates successful organizations is that they learn from their failures and …
read more
 

Book Cover

Insights to Performance Excellence 2009-2010: An Inside Look at the 2009-2010 Baldrige Award Criteria
by Mark L. Blazey

This book helps performance-excellent examiners and organization-improvement practitioners to understand the 2009-2010 Baldrige Performance Excellence Criteria, and the linkages and relationships among its many Items. Blazey simplifies the Criteria into easily understandable and actionable items through the …
read more
 

Book Cover

Continuous Improvement in the Science Classroom, Second Edition
by Jeffrey J. Burgard

Schools were originally designed to provide “opportunity” to learn and used the “bell-curve” to gauge their success. The expectations have changed and schools are required to make …
read more
 

Book Cover

The Public Health Quality Improvement Handbook
by Ron Bialek, John W. Moran and Grace L. Duffy

Little in the current world is simple. Nothing comes in a box for us to add water and stir. There are those, however, who have been successful and who are willing to …
read more
 

   
Standard

ANSI/ISO/ASQ Q9001-2008: Quality Management Systems - Requirements (pocket version)
This standard specifies requirements for a quality management system where an organization:

  • needs to demonstrate its ability to consistently provide product that meets customer and applicable statutory and regulatory requirements, and
  • aims to enhance customer satisfaction through the effective application of the system, including processes for …

read more

Standard

SAE T9100 Revision C: AS9100C Quality Management Systems
This International Standard specifies requirements for a quality management system where an organization a) needs to demonstrate its ability to consistently provide product that meets customer and applicable statutory and regulatory requirements, and b) aims to enhance customer satisfaction through the effective application of the system, including processes for …
read more

Standard

COMBO PACK:
ANSI/ASQ Z1.4-2008 and ANSI/ASQ Z1.9-2008: The Set, including Sampling Procedures and Tables for Inspection by Attributes AND Sampling Procedures and Tables for Inspection by Variables for Percent Nonconforming
Both ANSI/ASQ Z1.4-2008 and ANSI/ASQ Z1.9-2008 are included in this one package. These two standards replace ANSI/ASQ Z1.4-2003 and ANSI/ASQ Z1.9-2003
read more


COMING SOON pre-order today

Book Cover

Available in May 2009!
HALT, HASS, and HASA Explained: Accelerated Reliability Techniques, Revised Edition
by Harry W. McLean

This groundbreaking resource book is the place where readers will find all that is required to implement a successful accelerated reliability …
read more
 

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Available in May 2009!
Six Sigma Marketing: From Cutting Costs to Growing Market Share
by R. Eric Reidenbach

Six Sigma Marketing challenges the way both the Six Sigma community and the marketing area think about business and the way they currently do business. It does so by …
read more
 

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Solutions to the Healthcare Quality Crisis: Cases and Examples of Lean Six Sigma in Healthcare
Søren Bisgaard, editor

Healthcare around the world is in crisis as a result of complex structural and strategic problems that will require solutions at a very high level. This book demonstrates that effective solutions based on …
read more
 


NEW ARRIVALS Titles recently adopted by Quality Press

Book Cover

Available in July 2009!
The Power of Management Innovation: 24 Keys for Fostering Innovation and Staying Competitive
by Armand V. Feigenbaum and Donald S. Feigenbaum

The Power of Management Innovation distills the information in the authors’ 2003 classic, The Power of Management Capital. Management capital is the use of innovative management techniques and the …
read more
 

Book Cover

Making Change Work Set: Making Change Work and Leadership, Quality and Learning
by Palmer, Brien; Pietenpol, David

As organizations strive to remain ahead of the competition, there will inevitably and often come the need for change. All successful organizations regularly use change to improve processes and increase performance. While these times of change can be …
read more
 

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The Process Management Memory Jogger: Building Cross-functional Excellence
GOAL/QPC

Process excellence has been the holy grail of performance improvement methodologies (TQM, BPR, ERP, Six Sigma, Lean, BPM, etc.) for more than two decades. Still few companies have been able …
read more
 

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Transformative Quality: The Emerging Revolution in Health Care Performance
by Mark Hagland

Transformative Quality: The Emerging Revolution in Health Care Performance shows readers the way forward in the gargantuan task of transforming health care quality in …
read more
 

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Project Management of Complex and Embedded Systems: Ensuring Product Integrity and Program Quality
by Kim H. Pries and John M. Quigley

There are many books on project management and many on embedded systems, but few address the project management of embedded products from concept to production …
read more
 

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Lean Hospitals: Improving Quality, Patient Safety, and Employee Satisfaction
by Mark Graban

Drawing on his years of working with hospitals, Mark Graban explains why and how lean can be used to improve safety, quality, and efficiency in a healthcare setting. After highlighting the benefits of …
read more
 

Book Cover

The Pocket Guide to the Baldrige Award Criteria, 15th Edition
by Mark Graham Brown

Updated yearly to match changing requirement, this guide is designed to help you understand the criteria for the Malcolm Baldrige National Quality Award. Most organizations that use the …
read more
 

Book Cover

Leadership, Quality and Learning: Three Sides of the Same Coin
by David B. Pietenpol

One of the best analogies for thinking about the relationship between leadership, quality, and learning is that of the “three sides of the same coin.” Think of leadership as “heads” and quality as …
read more
 


GET INVOLVED Write for the world’s leading publisher of quality-related books!

In order to increase and expand the publishing division of the largest and most renowned quality organization, Quality Press is looking for manuscripts from authors for potential publication by ASQ. We are actively seeking authors with book proposals specifically related to manufacturing-based lean, auditing for medical device standards, food quality, the new Aerospace standard (AS9100c), and supplier quality within the aerospace industry.

To enjoy the prestige and recognition of publishing your book with Quality Press, submit your proposal today. Click here to learn about our proposal guidelines. Or contact the Quality Press acquisitions editor via e–mail at authors@asq.org.


NEW IN STANDARDS

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Our staff welcomes your specific, technical questions on standards. We’ll seek out the best minds in the game and bring back the scoop.

Take a look at some previously asked and answered questions

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ON SALE

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We have over 250 items on sale, from books to software, many for as low as $10.

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ASQ JOURNALS, ARTICLES, and ABSTRACTS

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ASQ generates more quality content than anyone else, much of which is freely accessible to you? Check out some of our newest open-access content:

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NEW CASE STUDY!

Rural Hospital Thrives With Continuous Improvement and Innovation (PDF, 210 KB)

A culture change toward more open communication and a pillar system that focuses on six areas of performance improvement have helped make Wright Medical Center a destination of choice for healthcare in north central Iowa. The hospital’s patient satisfaction scores are among the highest in the nation …
read more


FROM THE ASQ KNOWLEDGE CENTER

Articles & Abstracts

The Top 10 Articles of 2008
Featured Case Study: AS9100 & Bosch Communications
What’s Hot in Six Sigma?



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