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Quality Press News
October 2007
Welcome to the October 2007 issue of Quality Press News, featuring the latest publication information from the American Society for Quality.
1. HOT OFF THE QUALITY PRESS
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Lean for Service Organizations and Offices: A Holistic Approach for Achieving Operational Excellence and Improvements
Debashis Sarkar
Service organizations and offices worldwide are beginning to realize that only those companies that are efficient and able to meet the changing needs of customers will survive the fierce competition of the marketplace. Adopting lean puts anyone in a position more likely to build an... read more...
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2. UPCOMING BOOKS FROM QUALITY PRESS
Recognition, Gratitude, and Celebration
Pat Townsend and Joan Gebhardt
Saying thank you is good business. It not only inspires recipients, it leads to personal growth on the part of the person astute enough to employ those words. Recognizing the achievement of others, expressing gratitude, and celebrating successes are all... read more...
How Organizations Learn: Investigate, Identify, Institutionalize
Debashis Sarkar
Organizations learn effectively by following a three-step cycle: investigating the situation; identifying failures and successes; and institutionalizing the lessons so that they become "the way things are done." This book examines this 3-I learning cycle as it is used in... read more...
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3. JUST IN TO QUALITY PRESS
The Baldrige Criteria For Public Organizations
Jorma Verajankorva and Kari Tuominen
Available 10/3/2007
The Baldrige Criteria For Health Care Organizations
Juha Heino and Kari Tuominen
Available 10/3/2007
The Baldrige Criteria For Educational Institutions
Juha Vaso and Kari Tuominen
Available 10/3/2007
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4. QUALITY PRESS SALE ITEMS
Visit the Quality Press Bookstore to view Quality Press titles offered at great sale prices! Quantities of these titles are limited.
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5. NEW CALL FOR AUTHORS
Write for the world’s leading publisher of quality–related books!
In order to increase and expand the publishing division of the largest and most renowned quality organization, Quality Press is looking for prospective authors. We are actively seeking authors with book proposals specifically related to Benchmarking and Software Quality. Additionally, Quality in Government (particularly balancing efficiency with bureaucracy) is an area in which we are actively recruiting authors.
To enjoy the prestige and recognition of publishing your book with Quality Press, submit your proposal today. Click here to learn about our proposal guidelines. Or contact the Quality Press acquisitions editor via e–mail at authors@asq.org.
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6. SIGN UP FOR QUALITY PRESS NEWS
Get the latest information on new books and special offers from Quality Press through our FREE monthly e–mail newsletter.
Tell a friend about Quality Press News!
Let friends and co-workers know that they can get their own free copy of Quality Press News each month by signing up online at:
http://www.asq.org/keepintouch.html
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7. FEEDBACK
We welcome your comments or suggestions about this newsletter or any other aspect of Quality Press. Please e-mail any comments to qpress@asq.org
More information on Quality Press is available at:
Web site: http://www.asq.org/quality-press/
Phone: 800–248–1946 or 414–272–8575
Fax: 414-270-8810
E-mail:
qpress@asq.org
Mail:
Quality Press
P.O. Box 3005
600 N. Plankinton Ave.
Milwaukee, WI 53201
U.S.A.
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Quality Press News Archive
Return to top
Quality Press News
October 2007
Welcome to the October 2007 issue of Quality Press News, featuring the latest publication information from the American Society for Quality.
1. HOT OFF THE QUALITY PRESS
|
|
Lean for Service Organizations and Offices: A Holistic Approach for Achieving Operational Excellence and Improvements
Debashis Sarkar
Service organizations and offices worldwide are beginning to realize that only those companies that are efficient and able to meet the changing needs of customers will survive the fierce competition of the marketplace. Adopting lean puts anyone in a position more likely to build an... read more...
|
|
2. UPCOMING BOOKS FROM QUALITY PRESS
Recognition, Gratitude, and Celebration
Pat Townsend and Joan Gebhardt
Saying thank you is good business. It not only inspires recipients, it leads to personal growth on the part of the person astute enough to employ those words. Recognizing the achievement of others, expressing gratitude, and celebrating successes are all... read more...
How Organizations Learn: Investigate, Identify, Institutionalize
Debashis Sarkar
Organizations learn effectively by following a three-step cycle: investigating the situation; identifying failures and successes; and institutionalizing the lessons so that they become "the way things are done." This book examines this 3-I learning cycle as it is used in... read more...
|
|
3. JUST IN TO QUALITY PRESS
The Baldrige Criteria For Public Organizations
Jorma Verajankorva and Kari Tuominen
Available 10/3/2007
The Baldrige Criteria For Health Care Organizations
Juha Heino and Kari Tuominen
Available 10/3/2007
The Baldrige Criteria For Educational Institutions
Juha Vaso and Kari Tuominen
Available 10/3/2007
|
|
4. QUALITY PRESS SALE ITEMS
Visit the Quality Press Bookstore to view Quality Press titles offered at great sale prices! Quantities of these titles are limited.
|
|
5. NEW CALL FOR AUTHORS
Write for the world’s leading publisher of quality–related books!
In order to increase and expand the publishing division of the largest and most renowned quality organization, Quality Press is looking for prospective authors. We are actively seeking authors with book proposals specifically related to Benchmarking and Software Quality. Additionally, Quality in Government (particularly balancing efficiency with bureaucracy) is an area in which we are actively recruiting authors.
To enjoy the prestige and recognition of publishing your book with Quality Press, submit your proposal today. Click here to learn about our proposal guidelines. Or contact the Quality Press acquisitions editor via e–mail at authors@asq.org.
|
|
6. SIGN UP FOR QUALITY PRESS NEWS
Get the latest information on new books and special offers from Quality Press through our FREE monthly e–mail newsletter.
Tell a friend about Quality Press News!
Let friends and co-workers know that they can get their own free copy of Quality Press News each month by signing up online at:
http://www.asq.org/keepintouch.html
|
|
7. FEEDBACK
We welcome your comments or suggestions about this newsletter or any other aspect of Quality Press. Please e-mail any comments to qpress@asq.org
More information on Quality Press is available at:
Web site: http://www.asq.org/quality-press/
Phone: 800–248–1946 or 414–272–8575
Fax: 414-270-8810
E-mail:
qpress@asq.org
Mail:
Quality Press
P.O. Box 3005
600 N. Plankinton Ave.
Milwaukee, WI 53201
U.S.A.
|
|
Quality Press News Archive
Return to top
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