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Books & Standards
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Books:
1. Thinking Tools for Kids: An Activity Book for Classroom Learning, Revised Edition
Sally J. Duncan and Barbara A. Cleary
2. Claire Anne and the Talking Hat
Barbara A. Cleary
3. Thinking Tools for Kids: An Activity Book for Classroom Learning
Duncan, Sally J.; Cleary, Barbara A., Ph.D.
4. Orchestrating Learning with Quality
Langford, David P.; Cleary, Barbara A., Ph.D.
5. ISO Lesson Guide 2008: Pocket Guide to ISO 9001-2008, Third Edition
Russell, J.P.; Arter, Dennis
e-Books:
6. Thinking Tools for Kids: An Activity Book for Classroom Learning, Revised Edition (e-Book)
Sally J. Duncan and Barbara A. Cleary
7. Tools and Techniques to Inspire Classroom Learning (e-Book)
Duncan, Sally J.; Cleary, Barbara A., Ph.D.
8. Claire Anne and the Talking Hat (e-Book)
Barbara A. Cleary
9. Value-Driven Channel Strategy: Extending the Lean Approach (e-Book)
R. Eric Reidenbach and Reginald W. Goeke
10. TS 16949: Insight from a Third-Party Auditor: With A Process Approach Audit Checklist (e-Book)
Welch, Karen
11. Office Kaizen: Transforming Office Operations into a Strategic Competitive Advantage (e-Book)
Lareau, William
12. The Certified Quality Technician Handbook (e-Book)
Donald W. Benbow, Ahmad K. Elshennawy, and H. Fred Walker
13. From Quality to Business Excellence: A Systems Approach to Management (e-Book)
Cobb, Charles G.
14. The ASQ Auditing Handbook, Third Edition (e-Book)
J.P. Russell, editing director
15. The Quality Toolbox, Second Edition (e-Book)
Tague, Nancy R.
16. The Certified Six Sigma Green Belt Handbook (e-Book)
Roderick A. Munro, Matthew J. Maio, Mohamed B. Nawaz, Govindarajan Ramu, and Daniel J. Zrymiak
17. Permission to Forget: And Nine Other Root Causes of America’s Frustration with Education (e-Book)
Jenkins, Lee
18. Nan's Arsonist: A Six Sigma Mystery (e-Book)
Robert Barry
19. Continual Improvement Assessment Guide: Promoting and Sustaining Business Results (e-Book)
Russell, J.P.
20. The Internal Auditing Pocket Guide: Preparing, Performing, Reporting and Follow-up, Second Edition (e-Book)
Russell, J.P.
21. Enterprise Process Mapping: Integrating Systems for Compliance and Business Excellence (e-Book)
Cobb, Charles G.
22. A Practical Application of Supply Chain Management Principles (e-Book)
Schoenfeldt, Thomas
23. ISO Leccion Guia 2000, Segunda Edicion (e-Book)
Dennis R. Arter; Russell, J.P.
24. Lean for Service Organizations and Offices: A Holistic Approach for Achieving Operational Excellence and Improvements (e-Book)
Sarkar, Debashis
25. Project Portfolio Selection for Six Sigma (e-Book)
Mawby, William D.
26. Enabling Excellence: The Seven Elements Essential to Achieving Competitive Advantage (e-Book)
Timothy A. Pine
27. Environmental Management Quick and Easy: Creating an Effective ISO 14001 EMS in Half the Time (e-Book)
Kausek, Joe
28. Transformation to Performance Excellence: Baldrige Education Leaders Speak Out (e-Book)
Sandra Cokeley, Margaret A. Byrnes, Geri Markley, and Suzanne Keely, editors
29. The Weibull Analysis Handbook, Second Edition (e-Book)
Dodson, Bryan
30. Safe and Sound Software: Creating an Efficient and Effective Quality System for Software Medical Device Organizations (e-Book)
Faris, Thomas H.
31. Managing the Customer Experience: A Measurement-Based Approach (e-Book)
Wilburn, Morris
32. A Lean Guide to Transforming Healthcare: How to Implement Lean Principles in Hospitals, Medical Offices, Clinics, and Other Healthcare Organizations (e-Book)
Zidel, Thomas G.
33. Competing for Customers and Winning with Value: Breakthrough Strategies for Market Dominance (e-Book)
R. Eric Reidenbach and Reginald W. Goeke
34. Managing Service Delivery Processes: Linking Strategy to Operations (e-Book)
Harvey, Jean
35. Effective Implementation of ISO 14001 (e-Book)
Block, Marilyn R.
36. The Management System Auditor's Handbook (e-Book)
Kausek, Joe
37. Leadership For Results: Removing Barriers to Success for People, Projects, and Processes (e-Book)
Barker, Tom
38. Actionable Performance Measurement: A Key to Success (e-Book)
Howell, Marvin T.
39. Root Cause Analysis: Simplified Tools and Techniques, Second Edition (e-Book)
Bjørn Andersen; Fagerhaug, Tom
40. The Quality Improvement Handbook, Second Edition (e-Book)
ASQ Quality Management Division; John E. Bauer, Grace L. Duffy, Russell T. Westcott, editors
41. Strategic Six Sigma for Champions: Keys to Sustainable Competitive Advantage (e-Book)
R. Eric Reidenbach and Reginald W. Goeke
42. Get It Right: A Guide to Strategic Quality Systems (e-Book)
Imler, Ken
43. The Team Effectiveness Survey Workbook (e-Book)
Robert W. Bauer and Sandra S. Bauer
44. Business Performance through Lean Six Sigma: Linking the Knowledge Worker, the Twelve Pillars, and Baldrige (e-Book)
James T. Schutta
45. The Progressive Audit: A Toolkit for Improving Your Organizational Quality Culture (e-Book)
Pfannerstill, Robert
46. Smart Teaching: Using Brain Research and Data to Continuously Improve Learning (e-Book)
Fitzgerald, Ronald J.
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