IWA-1:2005: IWA-1:2005 Quality management systems: Guidelines for process improvements in health service organizations (e-Standard)
Note: You cannot print or share electronic standards. The file contains a digital watermark to protect the copyright. E-Standards purchases are non-refundable.
The IWA 1 2nd Edition is intended to provide the IWA 1 1st Edition content with the same intent, but with improved appearance and usefulness. New in this edition is guidance on "What to look for," as well as examples when implementing IWA 1 guidance. Implementing this guidance and maintaining the system with discipline and rigor throughout the organization should produce effectiveness and efficiencies with a cost benefit up to 17:1 based on experience of other sectors. This document can be used to implement a quality system that is compliant with and can be third party certified to ISO 9001 if the organization desires.
This guide incorporates much of the text of ISO 9004:2000: Quality management systems -- Guidelines for performance improvements, and provides guidance on quality management systems, including the processes for continual improvement that contribute to the satisfaction of a health service organization's customers (see 3.1.3) and other interested parties. The quality management system should provide for all customers of a health service organization regardless of the product, profession or service provided.
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PDF. File Size 0 KB. 100 pages. 2005
Item: T828E
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IWA-1:2005: IWA-1:2005 Quality management systems: Guidelines for process improvements in health service organizations
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