The U.S. TAG and TC176 asks for your input into a continuing process of verification and validation of the new ISO 9001:2008 Standard. This process will result in useful inputs for future revisions to the ISO 9000 family.

Softcover. 152 pages. 2008

Item: T2100
Member Price: $144.00
List/Forum-Division Price: $180.00

• Quality management systems — Fundamentals and vocabulary
• Quality management — Customer satisfaction — Guidelines for complaints handling in organizations
• Quality Management Systems — Guidelines for Performance Improvements (Spanish Language Version) (e-standard)
• Quality Management Standards (Spanish Language Versions)
• Quality Management Systems Requirements (Spanish Language Version)

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