Juran's Quality Handbook, Fifth Edition
Godfrey, A. Blanton; Juran, J. M.
A classic reference written by an international group of recognized experts, this book covers the trilogy of processes-quality planning, quality control and quality results-that underlie management for quality. Featuring 80% new and revised content, this fifth edition delivers all the tools necessary for successful quality engineering and management well into the next millennium.A major revision of the classic reference on quality engineering and management, it provides a comprehensive body of knowledge needed for the quality engineer and manager in the 21st century. The quintessential reference in quality engineering and management practices, Juran's Quality Handbook has been completely updated for this new edition. Contributed, revised, and edited by a global team of industry experts, this new edition provides penetrating coverage of the newest methods in planning, control, and results, delivering all the tools necessary for successful quality engineering and management well into the next century. The fifth edition includes new material on ISO 9000, benchmarking, the Baldrige and other awards, adoption of Strategic Quality Planning and TQM, management leadership for quality, self-directing teams, quality function deployment, and Taguchi Methods. Benefits:
- A great resource for:
- the Certified Quality Auditor exam
- Certified Quality Engineer exam
- Certified Mechanical Inspector exam
- Certified Software Quality Engineer exam
- Certified Quality Manager exam
- Certified Quality Technicians exam
Contents:
- The Quality Planning Process
- The Quality Control Process
- The Quality Improvement Process
- Quality and Costs
- Benchmarking
- Total Quality Management
- Human Resources and Quality
- Training for Quality
- ISO 9000
- Research and Development
- Customer Service
- Operations
- Quality Improvement
- Quality and Society
- Statistical Process Control
Average Customer Rating: (5 of 5 based on 2 reviews)
Contains 4 appendices that include a glossary, quality systems terminology, and many tables and charts
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1936 pages.
ISBN 007034003X.
7.5 x 9.25.
Hardcover.
1999
Item: P660
Member Price: $157.00
List/Forum-Division Price: $157.00
Related Products:
Juran's Quality Handbook, Fifth Edition
Godfrey, A. Blanton; Juran, J. M.
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