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The Healthcare Quality Book, Second Edition
Health Administration Press

This book features the most current information on quality issues, tools, and strategies. With momentum building across the U.S. healthcare system to improve patient health outcomes, this book presents a timely guide to quality improvement techniques.

This edition includes new and expanded coverage of:

  • Standards in healthcare quality
  • Tools, models, and strategies for quality improvement
  • Development of a quality measurement approach that includes data collection planning, data analysis, and statistical process control methods
  • Leadership and strategic planning for quality, including its institutionalization and sustainability
  • The techniques for creating an organizational culture that fosters quality
  • A new chapter on the quality environment, a new case study takes the reader on an academic medical center’s quality journey.

    The editors have assembled a nationally prominent group of contributors to provide the best available thinking in quality improvement.


    image Preview sample material from this book by clicking here.

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    ISBN 978-1-56793-301-7. Hard Cover. 2008

    Item: P1367
    Member Price: $95.00
    List/Forum-Division Price: $95.00


    Related Products

    The Healthcare Quality Book, Second Edition
    Health Administration Press

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