The Process Management Memory Jogger: Building Cross-functional Excellence
GOAL/QPC
Process excellence has been the holy grail of performance improvement methodologies (TQM, BPR, ERP, Six Sigma, Lean, BPM, etc.) for more than two decades. Still few companies have been able turn process performance into a competitive advantage…and even fewer have been able to sustain performance excellence for an extended period of time. How can your organization do better?Business process management isn’t a program or technology investment. It is a philosophy that incorporates and integrates proven techniques to deliver sustainable business improvements. No matter where your firm is in its journey, The Process Management Memory Jogger has tools you can use to: Clarify and focus on what is of value to the customerFoster cross-functional cooperationAnalyze the full supply chain via System Mapping Map and explore the logic of how work is doneGenerate process improvement solutionsAlign processes with IT systems via Business Process Modeling Notation (BPMN)Maximize the competitive impact of process performance in conjunction with the Balanced Scorecard
258 pages.
ISBN 978-1-57681-108-5.
Spiralbound.
2008
Item: P1362
Member Price: $17.95
List/Forum-Division Price: $17.95
Related Products
The Process Management Memory Jogger: Building Cross-functional Excellence
GOAL/QPC
Requests for multiple subscriptions should be directed to ASQ Customer Care at 800-248-1946 or 414-272-8575.
|
