Healthcare Operations Management
McLaughlin, Daniel B. and Hayes, Julie M.
This book is about operations management and the strategic implementation of programs, techniques, and tools for reducing costs and improving quality. It not only covers the basics of operations management, but also explains how operations and process improvement relate to contemporary healthcare trends such as evidence-based medicine and pay-for-performance. The book’s practical approach includes real-world examples to illustrate concepts and explanations of software tools that solve operational problems.
Key Features:
Provides methodologies to align strategic and operational goals, including the use of project management tools and balanced-scorecard techniques to execute and monitor projects
Thoroughly explores process improvement tools, techniques, and programs, including Six Sigma, the Lean enterprise, and simulation
Applies performance improvement tools to supply chain management, scheduling, and other healthcare issues
Includes examples from a fictitious but realistic organization that illustrate important concepts discussed in each chapter
Includes chapter overviews, key terms and acronyms, discussion questions, and problems for each chapter
Provides a companion website that features Excel templates, Arena models, tutorials, exercises, PowerPoint presentations, and web links
Preview sample material from this book by clicking here.
You will need Adobe Acrobat to view this pdf file.
431 pages.
ISBN 978-1-56793-288-1.
Hard Cover.
2008
Item: P1358
Member Price: $94.00
List/Forum-Division Price: $94.00
Related Products
Healthcare Operations Management
McLaughlin, Daniel B. and Hayes, Julie M.
Requests for multiple subscriptions should be directed to ASQ Customer Care at 800-248-1946 or 414-272-8575.
|
