Change Management Excellence: The Art of Excelling in Change Management
Harrington, H. James
Change Management Excellence offers clear and thorough explanations of the critical tools for creating organizational excellence. In this third book of the comprehensive Five Pillars of Organizational Excellence series, respected authority H. James Harrington defines change and explains why it’s critical to your company’s success. The three distinct elements in the change management system are defining what will be changed, defining how to change, and making the change happen. Through a series of detailed activities and informative case studies, you’ll understand the seven phases of change management methodology and the key change management roles as you build commitment and resiliency to change within your organization.The Five Pillars of Organizational Excellence series includes Process Management Excellence, Project Management Excellence, Change Management Excellence, Knowledge Management Excellence, and Resource Management Excellence. The processes discussed in each book are designed to permanently change an organization by fostering a learning culture while maintaining the procedures and structure that ensure optimum performance. Managing all five pillars simultaneously is the key to success. Contents:
- Introduction to change management excellence
- Defining how the organization needs to change
- Defining what the organization needs to do to change
- The organization’s change management methodology
- Reinforcing desired behavior
- Managing the organization’s change process
184 pages.
ISBN 978-1-93282-810-8.
7 x 9.
Hardcover.
2006
Item: P1269
Member Price: $26.95
List/Forum-Division Price: $26.95
Related Products:
Change Management Excellence: The Art of Excelling in Change Management
Harrington, H. James
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About the Author(s):
H. James Harrington, Ph.D., is the chief executive officer of the Harrington Institute. He also serves as chairman of the board for a number of businesses and is the U.S. chairman of technologies for Project Management at the University of Quebec, Montreal. He s recognized as a world leader in applying performance improvement methodologies to business processes. Harrington is past chairman of the prestigious International Academy for Quality and past president of the American Society for Quality. He s also an active member of the Global Knowledge Economics Council.
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