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ISO 9001:2000 Aplicada a los Servicios
John E. (Jack) West and Charles A. Cianfrani

On Sale Aclara las dudas que se pueden plantear en el momento de implantar un sistema de gestión de la calidad en el sector de servicios. Aporta consejos, herramientas y recursos prácticos que facilitan la aplicación de la norma UNE-EN ISO 9001:2000.
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180 pages. ISBN 8481433853. 6 x 8. Spiralbound. 2003

Item: P1154
Member Price: $10.00
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ISO 9001:2000 Aplicada a los Servicios
John E. (Jack) West and Charles A. Cianfrani

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