ISO Lesson Guide 2008: Pocket Guide to ISO 9001-2008, Third Edition
Dennis R. Arter and J.P. Russell
This updated pocket guide translates ISO 9001:2008 into easy to understand words. It was designed as a quick reference for anyone to carry around conveniently. Each element containing requirements is discussed and key concepts are highlighted at the beginning of each section.Summary of features:
Key concepts are accompanied by an illustration
Concepts are described in easy to understand words
Quality is defined
The ISO process approach is explained
Quality Management Principles are described in the same easy to understand words
A brief Conspectus summarizes ISO 9001 requirements
An entertaining fable explains the difference between ISO 9001 and ISO 9004Ideal for handing out to existing and new employees, this pocket guide can also be used as supplemental study material for ISO 9001 training courses.
Preview a sample chapter from this book along with the full table of contents by clicking here.
You will need Adobe Acrobat to view this pdf file.
72 pages.
ISBN 978-0-87389-748-8.
3 1/2 x 5 1/2.
Spiralbound.
2009
Item: H1344
Member Price: $14.00
List/Forum-Division Price: $24.00
Related Products:
ISO Lesson Guide 2008: Pocket Guide to ISO 9001-2008, Third Edition
Dennis R. Arter and J.P. Russell
Requests for multiple subscriptions should be directed to ASQ Customer Care at 800-248-1946 or 414-272-8575.
About the Author(s):
J.P. Russell is a trainer and instructional designer for QualityWBT Center for Education, which provides e-learning classes for standards, auditing, FMEA, customer satisfaction and other professional development subjects. He is a voting member of the U.S. technical advisory group for International Organization for Standardization (ISO) technical committee 176. JP is the author of numerous books, including the best-selling pocket guides The Process Auditing Techniques Guide, The ISO Lesson Guide 2000 and The Internal Auditing Pocket Guide. Russell is also an ASQ Fellow, former RABQSA lead auditor, and an ASQ Certified Quality Auditor. He holds a bachelor’s degree in Chemical Engineering and a Masters of Business Administration from the ITT Stuart School of Management.
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