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Lean-Six Sigma for Healthcare: A Senior Leader Guide to Improving Cost and Throughput
Chip Caldwell , Jim Brexler ,Tom Gillem

This book explains the powerful techniques of Lean-Six Sigma specifically for healthcare organizations, and focusing on the executive level. Successful Lean-Six Sigma deployment begins and ends with a focus on achieving strategic results. Lean-Six Sigma can aggressively improve throughput and quality while extracting significant costs within the organization. Lean Six Sigma will take leaders down a different path in the exploration and implementation of methods that drive quantum improvement, and this book will serve as the guide.

The CD-ROM included contains all the tools and learning labs mentioned in the book.


"It's a practical user guide to enable healthcare leaders to effectively apply Lean-Six Sigma methodology to realize results in improving strategic business processes."

  • Philip K. Beauchamp, FACHE
    President/CEO
    Morton Plant Mease Health Care
    Morton Plant Hospital


  • "What I found particularly useful was the targeted learning for the organizational leader, with pointers on role and what tasks cannot be delegated to others. Following up with detailed lesson plans and tools to guide discussions and action planning sets this text apart, and helps the organizational leader to have clarity in setting expectations and holding true to the strategic imperative of creating a world-class organization."

  • John A. Grah, CHE
    Vice President
    Scripps Health


  • "In today’s rapidly changing and challenging healthcare environment, leaders are challenged to focus on aspects that yield quality in both patient care and business performance. In this book, the authors manage to capture the essence of Lean-Six Sigma techniques that will assist senior leaders in developing systems to encourage and execute change designed to propel a good organization to greatness."

  • Michael L. McEachern, FACHE
    Executive Vice President & Chief Operating Officer
    Sisters of Charity Providence Hospitals


  • image Preview a sample chapter from this book along with the full table of contents by clicking here.

    You will need Adobe Acrobat to view this pdf file.



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    224 pages. ISBN 978-0-87389-647-4. 6 x 9. Hardcover. 2005

    Item: H1250
    Member Price: $43.00
    List/Forum-Division Price: $72.00


    Related Products:

    Lean-Six Sigma for Healthcare: A Senior Leader Guide to Improving Cost and Throughput
    Chip Caldwell , Jim Brexler ,Tom Gillem

    Requests for multiple subscriptions should be directed to ASQ Customer Care at 800-248-1946 or 414-272-8575.

    About the Author(s):
    Chip Caldwell, President, Chip Caldwell & Associates, formerly Senior Vice President, Premier Performance Services and Health Industry Executive of Juran Institute, specializes in strategic deployment of clinical and systems quality improvement and cost reduction initiatives in medical centers, extended care facilities, integrated health systems, and health plans. He previously served as President of the HCA Atlanta health system, an eight hospital network with fifteen owned family practice centers and over 250 contracted physicians. He also served as President/CEO, HCA West Paces Medical Center in Atlanta, from 1986 through 1993.