Quality into the 21st Century: Perspectives on Quality and Competitiveness for Sustained Performance
International Academy for Quality
Many companies that are achieving the most significant business results today, made a shift in focus from the management of quality in the twentieth century to the quality of management in the twenty-first century. The big difference is that these companies focus on quality as a fundamental organization and market-wide strategy for their company’s competitiveness. Quality into the 21st Century: Perspectives on Quality and Competitiveness for Sustained Performance focuses on the call for a more expansive use of quality practices throughout business in the twenty-first century than in their original application in manufacturing. It also calls for a definitive emphasis on the use of quality principles throughout health care, education, technology, medicine and government. The editors complied a collection of papers that focus on the emerging themes in quality including social values, privacy, security, and software quality.
Preview a sample chapter from this book along with the full table of contents by clicking here.
You will need Adobe Acrobat to view this pdf file.
278 pages.
ISBN 0873896025.
6 x 9.
Hardcover.
2003
Item: H1189
Member Price: $10.00
List/Forum-Division Price: $10.00
Related Products:
Quality into the 21st Century: Perspectives on Quality and Competitiveness for Sustained Performance
International Academy for Quality
Requests for multiple subscriptions should be directed to ASQ Customer Care at 800-248-1946 or 414-272-8575.
|
