The Change Agents' Handbook: A Survival Guide for Quality Improvement Champions
David W. Hutton
If you are striving to create change, you need The Change Agents' Handbook! This guide leads you through the entire process of assessing each situation, getting established in your new role, preparing to launch the process, creating a detailed plan for the transformation, managing the ensuing changes, and learning from the experience. It deals with the practical issues and personal needs that surround the change agent's assignment, including the emotional pressures and the types of opposition to be expected.
Utilize ideas for action, which help change agents tackle and solve problems. Make a great contribution to the success of your organization. Learn ways to deal with the opposition to change. Click here to visit the author's web-site
Benefits:
- A great resource for the Certified Quality Manager's exam!
Contents:
- The Job and the Person
- The Situation
- Getting Established
- Preparing to Launch the Process
- The Plan
- Managing Change
- Internal Resources
- External Resources
- Personal Survival and Growth
344 pages.
ISBN 0873892879.
6 x 9.
Hardcover.
1994
Item: H0842
Member Price: $33.00
List/Forum-Division Price: $55.00
Related Products:
The Change Agents' Handbook: A Survival Guide for Quality Improvement Champions
David W. Hutton
Requests for multiple subscriptions should be directed to ASQ Customer Care at 800-248-1946 or 414-272-8575.
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