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QICID: 30597

Title: Standards Outlook: The Right Approach

Copyright: ASQ
Author: Liebesman, Sandford
Organization:
Subject: Plan-Do-Check-Act (PDCA) cycle, Quality management system (QMS),Audits;
Series: Quality Progress, Vol. 42, No. 9, September 2009, pp. 60-61

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Abstract: Because organizations operate via processes, the approach to internal audits has changed from element or clause-based to process-based. ISO 9001 defined the process approach in response to this realization. In this Standards Outlook column, Sandford Liebesman advocates use of the plan-do-check-act cycle to enhance the effectiveness of your quality management system audit.

Number of pages: 2
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