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Articles
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QICID: 30550
Title: Beyond CMMI Level 5: Comparative Analysis of Two CMMI Level 5 Organizations
Copyright: ASQ
Author: Honda, Naomi
Organization: NEC Corporation
Subject: Benchmarking; Root cause analysis (RCA); Software quality assurance (SQA); Software quality; Data analysis; Case study;
Series: Software Quality Professional, Vol. 11, No. 4, September 2009, pp. 4-12
This ARTICLE is available FREE
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Abstract: [This abstract is based on the author’s abstract.]
Despite its popularity, many software engineers believe the Capability Maturity Model Integration (CMMI) does not guarantee excellent quality in the customer field. Factors that make a difference in quality are studied by analyzing data on 19 products from two CMMI level 5 organizations over a period of three years. Results show that these organizations’ superior ability in defect root-cause analysis and a quality-centric software engineering culture is essential to improve quality beyond CMMI level 5.
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