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Articles
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QICID: 30523
Title: Tune Up
Copyright: ASQ
Author: Allen, I. Elaine; Davenport, Thomas H.
Organization:
Subject: Organizational improvement initiatives, Six Sigma, Process management, Process improvement, Product development;
Series: Quality Progress, Vol. 42, No. 9, September 2009, pp. 16-21
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Abstract: Six Sigma has many meanings, but over the past 30 years, many businesses have looked upon it as a means of improving quality and reducing costs. Yet critics say the lean philosophy has made Six Sigma unnecessary and that it stifles innovation and strategic change. Basic Six Sigma implementation is outlined and some of the downsides are discussed. If Six Sigma is to survive, it must include broad process improvement tools or else be used as a well-defined but narrow tool to be applied when and where appropriate. Organizations must be prepared to use variations of process management initiatives that include Six Sigma while accepting the disruptive innovation and change necessary to develop new products and processes.
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